I am a moderator in twitch chat and this feedback is in regard to the recent feature that you added to the website that allows people to submit requests to be unbanned.
A feature that I believe should be added is a cool down period of 2 to 4 weeks in which the person who is banned is not allowed to submit an unban request. As it stands currently users who are banned can submit a request to be unbanned almost immediately and it feels like the band punishment is not as severe as it used to be for that exact reason. Psychologically it feels as though people are not as scared of getting banned anymore because they know they have a chance to get unbanned if they just requested it. Now a counter so this could be just to not accept any of the unban requests. However there are usually multiple different mods in a chat who all have varying opinions on what is good and bad. Not allowing people to instantly submit a request would be more beneficial for the platform overall. This is my perspective as an organisational psychologist and somebody who understands very well the intricacies of group psychology and what people feel and think