Banned users should not be able to donate to a twitch-integrated charity fundraiser in a channel they’re banned in
So, it turns out that even when you have a user banned in your channel, and blocked, they can still donate to a charity fundraiser on your page through the Twitch integrated charity feature.
This needs to be rectified.
A banned user should not be able to interact with my stream in any way, let alone have their name show up in my activity feed.
It’s disruptive at the very least, and combined with other factors can be a tool for harassment.
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pride_crusher commented
well there has to be some balance because most bans host and admins do are not even valid its just based off of emotions and not wanting them to speak. everytime ive been banned its been that. Host and mods should not be able to just block a viewer based off of there own crazy ideas. it should only be twitch tos and rules that gets a person banned . Id like for them to atleast sell a vip deal where ur unbannable ahost or mod can only report u and a official twitch admin does the ban if that vip breaks the rules of TWITCH ! when you buy it you get unbanned 100% from chat , the host could block but it would only block them from seeing you everyone else would still see you and you could still watch them cause its about twitch not the host.
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x3CatsInCoat commented
In case it is not clear, the primary issue here is the fact that the twitch charity integration has a massive vulnerability because it currently allows for un-moderatable interactions.
For example, a banned user could spam $1 donations, and currently, there would be no way to stop the spam without ending the fundraiser.
Third party integrations with bots could be silenced manually, but there is no way to silence twitch’s native notifications from being pushed into chat.
It is a glaringly obvious vulnerability.
It seems like it should be a simple fix as well, given that banning & blocking currently prevents other monetary interactions with the channel, such as cheering, subbing & gifting subs in a channel.
This is a moderation issue that needs to be fixed.
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Sakurai1996 commented
Ok. Charity's view: It might be better to not let banned users to be using the charity as a proxy for an end to their means.
Streamer's view: It is better to let banned users stay banned universally. If they were banned it had a reason.
Viewers' view: It is better to not let banned users interact with stream. They are banned for a reason and if I get to interact but still adhere to rules, and they don't then it is inequality.
Counterpoint to "Changed man" argument: 1)they can directly donate to charity. 2)they can show this change of heart in ban appeal message if they weren't heated enough to use it selfishly. 3)unless streamer decides that watching stream is also banned for them, they should be able to enjoy contents of stream, donate to cause indirectly, but still suffer consequences of their messages via no chat ability.
Result: It is actually better to apply ban of a person, universally. Only caveat is that mods and streamer cannot be corrupt. So we need a way to check that also. Not for innocent streamers but for malicious ones.
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DaBirdiee commented
It's essential to maintain the integrity of moderation tools and ensure that banned users are unable to interact with the channel in any way. Allowing banned users to donate not only undermines the ban but also risks potential harassment or disruption. This creates a vulnerability for the streamer and the community, exposing them to unwanted interactions and potential abuse. Even if it's for charity, harassment is not acceptable and should not be permitted under any circumstances. This issue highlights a flaw in Twitch's charity integration, where banned users should not be able to interact with the channel in any capacity. Twitch should take action to address this issue.
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Lynk_sj commented
To the people who think allowing banned people to be able to donate and send messages to the streamer should be supported, what do you say in the case of someone who has been stalked, possibly even attacked in person, and has developed genuine PTSD from interacting with that individual? Yes like 99% of bans are because someone was being kind of rude but when you're designing a platform and trying to keep it safe, you design for the lowest 1%. Don't forget that we've had people from this very website actually murdered by stalkers who used sending bits and subs as internal justification for their actions, letting them donate to a particular streamer's charity goals will have the same effect on those kinds of deranged people and saying that someone should put themselves at risk of aggravating a stalker or triggering their own PTSD is shallow. You shouldn't need to sell your wellbeing for a charity goal.
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AliceDTRH commented
There's plenty of places to donate to a good cause, the people donating specifically on a stream they are already banned in are very likely only doing it to harass the streamer.
I don't see any reason not to block people from interacting with the community like this, we already do this for subscribers (even though they give money to the streamer) and such for good reasons. -
Tinabug02 commented
I wish it was as simple as people initially think. I agree that donating should be allowed but no message/in stream recognition. The individual who did this purposely waited until the donation stream hit Cats, could have donated in any of the other streams doing the SAME fundraiser. This individual has admitted to stalking, doxxing, and finding ways to circumvent bans and boundaries. He uses money to try and garner sympathy/support and then asks for it back if you decline. Ask me how I know. Simply donating to a fundraiser does not make you a good person and if you are banned in a channel it should not be a way to get around that ban. Having personal experience with this I feel these comments are very uneducated in the actual situation and intent of the individual who did the donation. It is evident you have never been stalked, harassed or blackmailed and while I am glad - please try to understand the issue is not stopping someone from donating. Again he had all day on the raid train to donate - why did he wait and want recognition in a place he knew he was not welcomed? Trust this individual was not banned for no or an invalid reason - he is legitimately a danger to streamers by his own admission and he does not deny his inappropriate conduct. Please don’t make this about stopping donations- it’s really about streamer safety. If it happened to you than you might be able to empathize and actually understand the situation for what it was. This is absolutely valid and Streamers should not be taken to task for calling out a valid concerns. I hope this type of thing never happens to a women or man that you love. ❤️ Also in my heart I feel a donating should be more about the cause and not the recognition. Just a thought, why is recognition more important than safety in one’s stream/life?
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LongMileGamer commented
WOW... just WOW... Someone would be so petty as to want someone to not be able to give to a charity on their stream??? Giving to charity should go above any feelings that one person may have about another. In this case, is it more about fame and notoriety vs giving? If I had someone banned on my channel and they donated to my charity, I would give them respect for that, at the very least. That perspective really shows what some people's true colors are...
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KilobyteKeith commented
This needs to be fixed.
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Sakurai1996 commented
I think even though users are banned, if they want to contribute monetarily, they should be able to. But since they are also banned, they shouldn't be given any spotlight if they do so. Basically a shadow donator status. They either have to donate for donation's cause and get no acknowledgement or just leave.
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AliceDTRH commented
I'm surprised preventing banned users from sending Charity Donations wasn't part of https://twitch.uservoice.com/forums/933812-safety/status/5380012 already.