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Purchase Management

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Purchase Management

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How can we improve Twitch's purchase management?

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2 results found

  1. Payment with Paypal

    There's an issue with payments through PayPal and changing the card from the default selection. The payment goes through but uses the default option instead of the new selection made. I've noticed it more on PC than mobile. Ex. my default card is a debit card, I change in the PayPal window I want to use a credit card.

    Please fix this. Love supporting streamers but it's an issue when the funds aren't being removed from the correct place.
    1 vote

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    0 comments  ·  Wallet  ·  Admin →
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    Closed  ·  Ana responded

    Hi there,

    This sounds like an issue our support team should be able to help you with. Please reach out to them via link.twitch.tv/GetSupport to get help with updating your PayPal method to the correct preferred method. Thank you.

  2. problemas com pagamento de inscrição

    não consigo realizar o pagamento da inscrição de canal na twitch, o pagamento é estornado automaticamente.
    1 vote

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    0 comments  ·  Wallet  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there!

    If you are still having issues with this please reach out to our team at help.twitch.tv so they can help you troubleshoot what is going and further investigate if needed.

    Best of luck with this!
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