506 results found
Viewer Count WRong
Hello, my viewer count always shows 1 maybe 2 viewers, however you can clearly see multiple accounts in chat watching. So not including viewers that don't have accounts, why is my stream showing only 1 viewer?1,994 votes416 comments · Bugs · Admin →
Hey everyone! Just wanted to pop on here to give some clarification.
Your Viewer Count reflects the total number of people watching your live broadcast, whether or not they have logged into a Twitch account. Your total Users in Chat reflects the number of logged-in Twitch accounts that are connected to your chat. In some instances, an account can be connected to your chat without watching your live broadcast - like chat bots, users in chat-only mode, or users in pop-out chat mode - which would then create a difference in your total number of Users in Chat and your Viewer Count. You can learn more about your Viewer Count and Users in Chat in this help article.
Thank you as always for the feedback!
Channel Points ain't showing up or I can't seem to access into Channel Points Editor.
Channel Points aren't showing up in my Creator Dashboard and I've asked few other streamer for help for it but they seems like they don't know the problem of it. (I do have Twitch Affiliate)1 vote
Hey there! Could you please send our support team a ticket at help.twitch.tv for assistance?
No audio while live or on VODs
audio (including both the voice chat AND game sounds) on all of my streams is muted. There was no notification that i violated the copyright guidelines and i do not use any copyrighted music on my streams. this bug occurs while i am online streaming and on my published VODs. the problem is not with my console or my headset/mic , please fix?1 vote
This is likely an issue with your broadcasting software setup or system sound settings. Please refer to the help forums of your broadcasting software. If you use Twitch Studio, please feel free to reach out to our support team via https://link.twitch.tv/AppsTwitchStudio. Thank you.
arreglar problemas con streamlabs
se desconfigura mucho con streamlabas, no se ve bien la transmicion, lleva un mes asi1 vote
Please refer to the support forums for your streaming software. Additionally, to help pinpoint issues that may be occurring, please examine inspector.twitch.tv. Thank you.
Bugs and bugged tutorials
Since 2 days i don't receive my stream report in my email box. Why?
and by the way, 2 of the tutorials are BUGGED, impossbile to complete the tutos because of that. Can you fix it please?1 vote
Are your streams more than 30 minutes long for the stream summaries which you did not receive an email for? If not, that could explain why you didn't receive emails for them. If this doesn't sound right, please reach out to our team via https://link.twitch.tv/GetSupport. They should be able to investigate what could be happening in this case. As always you can check your Creator Dashboard for stream summaries. As far as the achievements go, could you please repost a new idea and clarify which achievements you think are bugged? Thank you!
Desde el 17 de noviembre tengo problemas con el audio cuando subo el video de mi stream, no se la causa pero cuando transmito se escucha .1 vote
This is likely related to an issue with your broadcasting setup's microphone input settings. If you have Twitch Studio, we recommend reaching out to our support team at help.twitch.tv via the link here: https://link.twitch.tv/AppsTwitchStudio. Otherwise, please refer to the help information for your specific broadcasting software. Thank you!
I am earning less that 50/50 split for my paid subs and gifted subs
Under revenue it shows i earned 1.77 for a paid sub which is less than what i should make for 50/50 split and it shows i earned 1.69 on my gifted sub which is less than i should be making again. also i have a lot of days with $0 ad revenue where i held over 20 viewers that were complaining in my chat about the ads yet i earned $0. Please explain and fix this. I have photos and screenshots as proof of this1 vote
Hi there! For assistance and more information regarding your Affiliate agreement, please contact our support team at help.twitch.tv
avarage viewers not matching up
on my stream summary is says i have 2.7 but when i go on to me channel analytics is says i have 2.4 on the same stream
can any one help about this4 votes
Hey there! We normally recommend waiting around 48 hours for your viewers to update after streams. Hope this helps!
7 days of streaming only counting as 6
Hi, I have streamed a total of 7 days within 30 days, yet it is only showing me as having streamed for 6 days, this is sadly keeping me from reaching affiliate which I should have had today1 voteClosed · AdminTwitch (Admin, Twitch) responded
So sorry you are running into this. Our team at help.twitch.tv will be able to investigate this with you and further troubleshoot why your streamed totals are not adding up properly.
Edit Stream Info
In Quick Actions the "Edit Stream Info" tab is broken. It says
"Stream info failed to update." and
"Go live notification failed to update."1 vote
No me deja actualizar las metas ni publicar los directos GRACIAS1 vote
Please reach out to our team at help.twitch.tv to troubleshoot this issue via https://link.twitch.tv/GetSupport. Thank you!
Analytics not updating
I know that we have to wait for 48 hours to update analytics, revenue in specific, BUT my analytics (revenue) is not updating since 11th september....i already send a ticket, already send a screenshots! But still no updating1 vote
I can't change my address
In Dashboard-Affiliate-Settings I can't change my address, the address box is greyed out, I click the "Edit" button and a couple things are editable (like individual vs company), but still can't change my address.. Ironically I could change my date of birth though1 vote
For troubleshooting issues related to Affiliate Program, please reach out to our team via https://link.twitch.tv/AffiliatesTaxInquiry. Thank you.
minha media de espectadores fica diminuindo
estava com a media de espectadores na media de 2,08 quase batendo a afiliado e hoje fiz live de amanha teve bastante espectadores na live mais diminuiu para 1,98 queria saber por quer1 vote
Hello! We normally recommend waiting around 48 hours for your achievements to update after a stream. Thank you for your patience.
Followers goal bug
Please help me... My Build community and Affiliate goal count wrong. Goal is 50 followers, I have 52 followers (counter on top on stream-manager page), but in achievements page shows only 46 followers... I'm grateful for every follow, but with this bug I will collect them forever... Thanks and have a nice day!1 vote
Hello there! We normally recommend waiting around 48 hours for your achievements to update after a stream.
Thank you for your patience!
when people start following me, the following don't increase
I don't get more followers when they start following1 vote
Hey there! We normally recommend waiting around 48 hours for your stats to update. Thanks for your patience!
To nie pomysł potrzebuje pomocy a nie można się z wami skontaktować ..... Gdzie jest panel powtórek na żywo....
Kiedyś był taki przycisk i stromowala strona Twitch moje VOD a teraz tego nie mogę znaleźć gdzie to jest prosze o pomoc1 vote
Please reach out to our team at help.twitch.tv to troubleshoot and further investigate this. Thank you.
I am affiliate and cannot find channel points1 vote
Congrats on getting Affiliated! Sometimes channel points take a bit of time to become available after you complete onboarding, so please keep that in mind. If you're fully onboarded and still have no access, please reach out to our team at help.twitch.tv.
Have a good rest of your day!
i already have 51 followers and they don`t give me the affiliate why??
i already have 51 followers and they don`t give me the affiliate why??1 vote
Hey there! We normally recommend waiting around 48 hours for your statistics to update after a stream.
Thanks for your patience!
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