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11 results found

  1. The new overwatch 2 season 2 twitch drops are not showing for me to redeem them.

    3 votes

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    1 comment  ·  Drops  ·  Admin →
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    Closed  ·  Ana responded

    Hey there,

    Please reach out to our support team via https://link.twitch.tv/GeneralDrops. They can help troubleshoot the issue with the Drops not showing in your Twitch inventory, but please do note that if the in-game object is missing, then you will need to reach out to the developer. Best of luck!

  2. I have drops enabled but lost ark is not showing. I watch other people and get drops for lost ark. Why can I not give drops for this game?

    1 vote

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    0 comments  ·  Drops  ·  Admin →
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    Closed  ·  Ana responded

    Certain campaigns for Drops will negotiate participation with Creators the developers have chosen to work with. In this case, the developers of Lost Ark have not opened enabling Drops on any channel and instead have opted to collaborate with specific channels.

  3. Why are the things that have been claimed in the drop treasure and rewards not in my game account, they have been successfully linked?

    1 vote

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    0 comments  ·  Drops  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    Please reach out to the game developer, as they are responsible for issuing in-game rewards. Thank you.

  4. salve io sono collegato con l account battelnet a twitch ma non mi a riscattare il pacchetto su heartstone penso che sia un vosto problema perchè su overwatch 2 mi fa riscattare le riconpense. come la stessa cosa che ho finito il passa è non mi fa riscattare la skin sempre su heartstone . vi ringrazio

    1 vote

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    0 comments  ·  Drops  ·  Admin →
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    Closed  ·  Ana responded

    For assistance, please reach out to our team at help.twitch.tv. Please keep in mind the team can help troubleshoot Drops to a limited extent. The software developer of the game is responsible for distributing in-game content. Thank you for your understanding.

  5. Pedí el botín de prime Nº1 y aún no me llega y tengo mis cuenta vinculadas y ya pasaron dos dias.

    1 vote

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    0 comments  ·  Drops  ·  Admin →
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  6. I got no drops and herd nothing about if the problem is being looked into.

    1 vote

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    0 comments  ·  Drops  ·  Admin →
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    Closed  ·  Ana responded

    Hey there,

    Please contact the game developer as they are responsible for granting relevant rewards for Drops. Thank you.

  7. I have connected to Pubg but have not received the gift ?

    1 vote

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    0 comments  ·  Drops  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there,

    This is not something that can be resolved through UserVoice you will need to work with our team at help.twitch.tv so they can further investigate this with you.  


    Best of luck!

  8. Hola, hoy he completado 4h viend un directo en concreto el de rainbow six siege y cuándo lo he completado he vinculado la cuenta de twitch con la mía de juego y en el juego no me aparece la recompensa.
    ¿Que puedo hacer?
    Grácias

    1 vote

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    Closed  ·  0 comments  ·  Drops  ·  Admin →
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  9. I have watched the RLCS stream for 4 hours and have got the drop but when i press claim now nothing happens and it does not show up in my Rocket league inventory either.I have refreshed my computer and the page quite a few times and it still is not letting me claim my drop. Please come back to me soon on what to do.

    1 vote

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    0 comments  ·  Drops  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there,

    It seems like this is an issue better suited for our team at help.twitch.tv.

    Please reach out there and they will be able to further help you with this.

  10. 1 vote

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    Closed  ·  1 comment  ·  Drops  ·  Admin →
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  11. Hice un drop para jugar la beta del juego xdefiant y no me deja jugarlo

    0 votes

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    1 comment  ·  Drops  ·  Admin →
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    Closed  ·  Ana responded

    Ensure your Twitch account is properly connected to the account on the site of the game developer. If you're still having trouble, please reach out to the game developer.

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