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How can we improve videos on Twitch?

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3 results found

  1. Can't create a 'highlight'

    Can't create a 'highlight' out of my latest stream (https://www.twitch.tv/videos/1884806120).
    It always results in 'processing error'.
    1 vote

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    0 comments  ·  Highlights  ·  Admin →
    Closed  ·  Ana responded

    Please reach out to our support team to troubleshoot this issue. Thank you.

  2. I've had 9 highlights stuck in processing for almost 3 months....

    I tried reaching out to support but, of course, just got the auto-prompt which was really unhelpful. I researched to see if anyone else was experiencing this issue and uh, yup! Seems like a very big issue that's been happening for years and the last comment I saw from Twitch about it was a tweet from 3(?) years ago saying they were working on it. Is this ever getting fixed? I would really love to have these highlights posted.
    1 vote

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    0 comments  ·  Highlights  ·  Admin →
    Closed  ·  Ana responded

    Hey there,

    Sorry to hear your initial reach out to our support team was not successful in helping you address your issue. This is definitely something that needs to be investigated, so we recommend following up on the email you last received for additional assistance. If you don't have it, please feel free to resubmit a new ticket and describe the situation. Sorry about that. Hopefully, our support team can get this addressed. Thanks!

  3. Trailers

    Do not force turbo users to watch trailers and press skip every time. i personally consider trailers as ads.
    1 vote

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    Closed  ·  0 comments  ·  Highlights  ·  Admin →
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