I am having an issue with my channel where viewers are unable to donate using Bits. Can you pleas e assist me in resolving this problem? Thank you. The cheer button next to the send emoticon button is not visible.

I submitted 3-4 tickets stating that I had the above problem, but they told me that I had to choose the right category. There is no direct category to report this problem, so I sent it in the closest categories I saw, but again they told me to choose the right options, so I wanted to write it here. Which category and subcategories do I need to choose to report this issue.