Keep Bits, do not replace with Super Cheer
Bits are the MOST beneficial form of income for streamers on Twitch. The donor pays the twitch fee when purchasing the bits, so the streamer gets the full amount, which is what the donor expects. If someone donates 100 bits the streamer gets $1.00. With Super Cheer if someone donates $1.00 the fee is coming out of that amount and the streamer only gets $0.76. If Twitch is looking to replace bits with Super Cheer, that is only going to hurt streamers livelihoods and the relationship between streamers and Twitch. We want to be able to stream on Twitch knowing that we can support ourselves. With the Sub split news recently coming out, along with already having to use outside sources to make money, we just want to be able to stream to our communities and continue cultivating a space where people belong, without burning out. Please reconsider the replacement.
If Twitch does this, nobody will use it and Twitch will become even less profitable than they already are.
As a Streamer: Taking bits away will be a disaster! Supporters will stop supporting what they -can- ...
and making it cost more for them to support will just mean most people can no longer support even a little bit, to their favorite streamers just because they can not afford to. :(
As a viewer, I will not give coin cheers. I want to give streamers my bits so that I know how much I've supported them. Coins are way too confusing and do not have the same "feel" of support to me.
100% agree with this. Psychologically, bits are 'funny money' and viewers are MUCH more likely to spend them, than they are actual dollar amounts that have a face value.
Super Cheer loses the impulse cheers almost entirely.
Let view this another way, Twitch please keep the bits around as it is easier to encourage impulse buying. With the super cheer option there are fixed amounts and it if it's not amount a viewer of a stream plans to do in one go, they are less likely to make that impulse purchase. With bits, it is easier to allow impulse purchases of bits which interns leads to different interactivity with streamers. For example, someone may be more convinced to buy 500 bits, and spend that over several message triggering different sound alerts, pop ups, or other forms of interactivity. Bits is a strong purchasing system which has been integrated in the way streamers drive revenue to their channel, which is going to be lost in this feature goes away.
I'm already suffering from the Super Cheer Beta, no one uses it. I put in a ticket and so far it's still on my channel. I didn't receive an email or notification that it was even on my channel until my viewer pointed it out. :(
If this "Super Cheer" is a NEW, additional feature that we can willingly OPT OUT of then I'm fine with it. However if this is replacing the actual Bits process of being able to pick random bits (ex 15 bits 4 bits etc) Then I'm very against it. Please leave the bits alone. @ Twitch you already have taken friends and hosting away, and now you are finding new destructive ways to destroy bits.
I have been choosen to experiment of the new cheers *AKA they only left 4 days for me to decide if I want to be part of it or not* and this has been a disaster. I rely on Twitch since this is my job, and I've already lost HUNDREDS of dollars with this new way of cheering. Please, keep bits. If we don't make money, you're not making money either.
My bits button is still REPLACED by the coin button on some channels. I even tried to get around it by typing Cheer100 but it pops open the coin cheer interface with a red error message saying that's the only way I can support this creator during the experiment.
There was a hype train going and I decided to cheer using the coin system to see how it works. To become the bits hype train conductor it says to cheer bits, but I figured the coin button would work since twitch took away my bits on this channel. Coin cheers *DO NOT* count towards hype train bits conductor.
Also twitch charged me $1.30CAD, but the message in chat said I cheered $1.00CAD, so I'm really not sure if that's supposed to be including payment processing fees or twitch fees? 30¢ CAD (23%) of my cheer was removed between when I paid and when the message was shown in chat, but that doesn't align with twitch's 70/30 split, and I don't think it aligns with the payment processor's fees.
After actually using it once I just feel far more confused than I ever did with bits. Who knows how much the channel I tipped will actually get in the end?
I (like many others) am not sure if this is simply going to be a NEW, additional feature, or if it aims to replace cheers altogether . BUT - instead of getting rid of the old cheering system or replace it with the new one entirely - how about keeping the normal cheering system and calling this new additon for what it is? 'Twitch Donations' would be a way more fitting name imo. A lot of people like to use custom Bits-amounts (like 69, 420 or numbers that are memed about in the community) so having only fixed amounts for cheering ruins the experience for some. The ability to "donate" to your favourite streamer right through the platform itself (without the extra move to tipee, streamlabs etc) is a great idea - especially for bigger amounts of money. But a lot of the people seem to be confused as how much of it actually goes to the streamers. A way of telling and helping the viewers (and creators) differenciate how much they actually pay and how much goes directly to the streamer would be nice! (for example - be CLEAR about the amount that goes to twitch BEFORE the purchase and ONLY show the actual amount the streamer gets in the chat-popup and dashboard)
My stream and so many others rely on custom bit alerts for a portion of our income. Viewers get to donate a custom amount and different crazy things can happen. With Super Cheers these interactions are completely impossible.
Super Cheers represent a huge step backwards from Twitch's bit system. Less money and less control for creators.
The "Supercheer" locks you into paying set amounts instead of customizing the amount you give, and it also forces each "cheer" to be paid upfront - for some people, it's better to stockpile bits.
This Supercheer idea sounds like a really dumb one so please do not do it Twitch.
I see no benefit for the change to super cheers over bits except to give Twitch more money. Don't shoot your creators in the foot to get a pay raise.
Not smart. You are losing twitch. This will make you lose more. This platform is making all the wrong moves. Don't. Do. This.
This would make me not want to spend any more money on twitch
bits are highly prolific, people love to set off different alerts for different bits amounts and this will always be more effective in encouraging viewers than a singular 'super cheer'
We lose so much creativity, things we've already made, integration, you don't get to split up what you spend and go to different channels.
Do not get rid of bits this is ridiculously bad.
As a viewer I've had my ability to cheer changed to the new experiment on a few channels, and I really don't like it.
I'm limited to "cheering" $1.30, $6.50, $13.00, $65.00, $130.00 Canadian Dollars.
With bits a lot of channels I watch have special alerts for specific bit amounts, and this completely removes my ability to use those.
I can't preload my twitch account with this new system, if I wanted to tip more than $1.30 but less than $6.50 I'd have to tip $1.30 multiple times, and I feel like a lot of my money would go to processing fees that way.
To me this feels like a much much worse viewer experience, and if I want to support the channels I've been switched over on, I'll be doing it via 3rd party donations (kofi, streamelements donation, paypal, etc), rather than via twitch.
Twitch please keep the bits, forget about the "Super Cheer" idea. That is not fair for the creators. -.-
This change is probably related to the previous revenue issues talked about with subscriptions, but it seems to me that removing cheers will not only force a ton of streamers to redesign all of their bit alerts, but they'll also be at the mercy of other sites like Streamlabs to add alert customizing for this new form of donating.
I'm hoping Twitch also considers the amount of work needed to implement a new system both in-house and on the user end as a factor for the monetizing reworks that they're doing.