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11 results found

  1. Hey! I created second channel to this one (krotiteledraku) called karporace. And reached a lot of subscribers in comparison with follows (cca 400 follows and almost 300 subs) due to really generous community from first channel. And got banned for fradulent behavior. And I am still banned.

    What is worse, i searched along another affiliates colleagues and find out, that if someone would give you a lot of money (trough gifted subs or bits), you could be banned and there are another streamers who got banned because of the same reason. Not only anyone can really end your stream with…

    57 votes

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    Closed  ·  0 comments  ·  Gift Subs  ·  Admin →
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  2. I was suscribed to a channel and i was suscribed again without signing off and now i can't subscribe to another channel

    3 votes

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    1 comment  ·  Gift Subs  ·  Admin →
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    Closed  ·  Danky responded

    Hi there! If you're experiencing issues with your Subscriptions, please reach out to our support team directly at help.twitch.tv 


    Thank you!

  3. If I wanted to support a twitch streamer for the next year, I should be able to sub for the year up front, and also gift to others for a year or six months, etc.

    2 votes

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    1 comment  ·  Gift Subs  ·  Admin →
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  4. Hi Twitch Team,

    Sometimes when I want to gift subscriptions, it shows me a discount the more gifts I want to give to more discounts I will get! But then, when I press the selected amount, it says with a pop-up that I'm not eligible for it. After that it will return me to the streamer and nothing happens. So I clicked again on the Gift a sub button, showing me the normal prices without a discount. It happened to me many times, so I give the subs for regular prices.
    Can somebody please take a look at why this…

    1 vote

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    0 comments  ·  Gift Subs  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    Sorry to hear you've had some issues with discounts applying when trying to gift subscriptions. Please reach out to our support team at help.twitch.tv, so that they may help investigate this issue. Thank you!

  5. 1 vote

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    Closed  ·  0 comments  ·  Gift Subs  ·  Admin →
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  6. Hesabımız eksiye düştüğü zaman neler olup bittiğinden haberimiz bile yokken hesabı eksiden kurtarabilmek için emek harcıyoruz. Hepimiz binlerce dolar kazanmıyoruz. Zaten abonelikler su fiyatına kadar düştü, tüm gelir bize ait de değil. Bir de eksilerle uğraşıyoruz. Kimimizin geçim kaynağı twitch. Bu konuya mutlaka değinin.

    1 vote

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    0 comments  ·  Gift Subs  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there,

    If you have concerns about your payout please reach out to our team at help.twitch so they can further investigate this with you.

  7. I was watching captain puffys stream and got gifted a sub. I wasn’t able to claim it. I wrote !claim and nothing happened. Can I have my sub that I never got please?

    1 vote

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    0 comments  ·  Gift Subs  ·  Admin →
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    Closed  ·  Danky responded

    Hey there! Sorry to hear about this issue. If you ever experience this in the future, please contact our support team at help.twitch.tv for assistance. Thanks!

  8. I'll get notifications in Twitch when a gifted sub I received has expired, but it would be much more valuable to me if I got a notification when I was gifted the sub instead. In some instances I was completely unaware I even had the subscription, which feels like such a waste! Knowing I had the subscription would make me much more likely to spend time in the channel.

    1 vote

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    0 comments  ·  Gift Subs  ·  Admin →
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    Closed  ·  Danky responded

    Hello! Apologies for the delayed response. You should receive a notification when you are gifted a Subscription to a channel. 


    If you aren't receiving this notification, please contact our support team directly at https://link.twitch.tv/GeneralNotificationsIssue


    Thank you!

  9. I received sub gift from someone I dunno tu a channel that I am NOT following. I think it is sad. Sub gifts should be going to FOLLOWERS priority !
    It is a waste for the gifters !

    1 vote

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    0 comments  ·  Gift Subs  ·  Admin →
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  10. Someone asked me how to re-enable gifted subs once you disable it I told him I do not know how to do that does anyone know how to do this re-enable this feature thanks

    1 vote

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    Closed  ·  0 comments  ·  Gift Subs  ·  Admin →
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  11. No me carga la suscripción y me dice k no me puedo hacer suscrito pork no me deja pagar con PayPal y tengo mucha pasta en el banco

    1 vote

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    Closed  ·  0 comments  ·  Gift Subs  ·  Admin →
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