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26 results found

  1. Twitch should give me more money for no reason because I want it. Jeff is bald but he is rich too. 500 dollars a month should be okay thank you

    9 votes

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  2. hello, if someone can answer this I would like, I have opened twitch I have given resub and I was already subscribed to a channel that does not exist and has not given a sub at any time, does anyone know what I can do?

    3 votes

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  3. El problema es que quiero ser afiliado y cuento con un total de 57 seguidores, pero cuando voy a "logros--->hacte afiliado", me pone que consiga 50 seguidores, el caso es que tengo 57 y en esa parte pone que tengo 44/50.

    2 votes

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    1 comment  ·  Bugs  ·  Admin →
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    Closed  ·  Danky responded

    Hello! We normally recommend waiting around 48 hours after a stream for your statistics to update on your Dashboard. 

    Thank you for your patience!

  4. ไม่รจะพูดยังไงดีว่ะ ก็อย่างที่เห็น กดซับแล้ว หักตังแล้วแต่ซับหาย เอาเถอะๆ

    1 vote

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    1 comment  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Please reach out to our support team via link.twitch.tv/GetSupport for assistance with this issue. Thank you!

  5. I cannot just contact you I am redirected everytime! I am getting pre-rolls and ads on a channel I paied for a three month sub too! This is not the first time. It sucks and does not want to make me buy the twitch sub, to either channels or twitch its self. DO BETTER. You have the ability to see who has subs, it is not unclear, and they should not be a thing for streamers who want them off anyway. I get that it is a business, it is driving away streamers and viewers, more and more competition is…

    1 vote

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    Closed  ·  Ana responded

    So sorry, but you definitely should not be seeing ads on channels you are subscribed to, unless the streamer has chosen to not enable ad-free viewing for their subscribers. If the subscriber does have ad-free viewing enabled, then there's a possibility there might be a bug; and in this case, our support team should be able to help you out with this. Please reach out to our support team via https://link.twitch.tv/GetSupport -- thank you.

  6. AYUDA! Tengo problemas con las suscripciones, mis seguidores se han suscrito pero no se les renovo, no tienen emblema de sub y tampoco pueden usar los emoticonos. aparte en la lista de subs no estan

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Please have your subscribers reach out to support individually to investigate this issue via https://link.twitch.tv/GetSupport. Thank you. Our support team will be able to assist them.

  7. Подписалась на канал, деньги списали, но подписка не активна!!!!
    Что делать???

    1 vote

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    Closed  ·  Ana responded

    Sorry to hear it seems that your subscription did not activate following your purchase. Please reach out to the support team at https://link.twitch.tv/GetSupport. They should be able to look into this for you. Thanks.

  8. 我有訂閱 主播有設定訂閱者不會看到廣告 但廣告還是會出現

    1 vote

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  9. Приобрел подписку на канал, деньги списали, пришла квитанция на электронную почту, а подписка до сих пор не активна, что делать?

    1 vote

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  10. i want you to stop adds when i have a sub
    https://gyazo.com/d43808b7ee416763cb130efadb89e567
    i have add block off to support people i watch when i dont have a sub , but when i do have a sub . i dont want to see adds .. and *** you can see i am getting them all the time ... this needs to stop .

    1 vote

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    Closed  ·  Danky responded

    Hey there! Ad-free viewing is an option that we allow Creators to enable or disable. Please reach out to the creator that this is related to for more information.

    Thank you!

  11. My subscription was canceled with no reason (and this wasn't the first time). So I had to renew it. And the mail text told my I've canceled but I didn't. Please send an mail after a subscription was canceled, with the reason why it was canceled. And not just at the end of the subsciption-time an default-mail.

    1 vote

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    Closed  ·  Danky responded

    Hey there! Sorry for the Subscription issue here - Could you please send our support team a ticket so we can investigate this? help.twitch.tv

    Thanks!

  12. faz três meses que nao consigo dar sub no streamer que eu gosto por que meu sub ta indo automaticamente pra streamers que eu não conheço, inclusive foi dois meses seguidos pra um streamer que ta bloqueado na minha twitch

    1 vote

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    Closed  ·  Danky responded

    Hello! I apologize for this situation. Could you please send our support team a ticket so we can further investigate this issue? You can contact them at help.twitch.tv

    Thank you!

  13. Estoy subscrito desde hace unas semanas a el Canal de Fromguer y a ningun subscriptor le pasa y a mi no paran de saltarme anuncios cada 15-20 minutos, lo comentaba por si ahi algun error con mi cuenta o algo. Mi canal es Marthem

    1 vote

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  14. Hoje dia 26 liberou meu prime e automaticamente foi para o canal -> mireyl

    o qual parece estar banido agora... Não encontrei uma opção de ajuda para abrir uma reclamação a respeito desse ocorrido, como proceder?

    1 vote

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    Closed  ·  Danky responded

    Hello, please contact our support team at help.twitch.tv for assistance with this Subscription. Thank you!

  15. Selamlar ben bir kanala 4. kez abone oldum.İlk 3 aboneliğimi bilgisayardan yapmıştım hiçbir sorun yoktu. 4. ayımı telefondan kutladığımda ise 3. ayımı tekrar kutlamış olarak gözüktüm.Lütfen yardımcı olur musunuz?

    1 vote

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    Closed  ·  Twitch responded

    Hey there! 


    This seems like something better suited for our team at help.twitch.tv 


    They can further investigate this with you and hopefully figure out what happened with your 4th month sub notification. Best of luck! 

  16. Hola me suscribi a un canal de twitch pero no me dejo mandar ningun mensaje personalizado porque es?

    1 vote

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    Closed  ·  Twitch responded

    Hey there!

    Not being able to message on your first sub is actually expected behavior. We do not let people send a message with their sub until the second month of being subbed.

    If you have any further questions or concerns about this subscription please reach out to our team at help.twitch.tv and they will be able to further investigate this with you.

  17. le doi a comprar una sub y me dice que no es posible me podeis ayudar?

    1 vote

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  18. 1 vote

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    Closed  ·  Twitch responded

    Hey there,

    For something like this I would recommend reaching out to help.twitch.tv so they can further look into your account.

    Best of luck on this!

  19. 1 vote

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  20. Eu vou tentar dar sub mas não consigo aparece que vocês estão tentando resolver o problema

    1 vote

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    Closed  ·  Danky responded

    Hello, apologies for the delay; however, if you find you're experiencing an issue with your Subscription, please reach out to our team at help.twitch.tv for assistance. Thank you!

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