507 results found
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Cannot use video producer tab as an editor
When I tried to load the video producer tab, It said that there was an error loading data. If I tried to click anything else, It would say I don't have access unless I refreshed.
3 votesHey there!
Thank you so much for flagging this! This should be resolved now luckily.
If you are still running into any issues please reach out to our team at help.twitch.tv so they can further investigate with you.
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upload button does not appear in the creator dash board
I went to upload a stream I just completed and the upload button that you would think should be there is not there.
3 votesHey there!
Uploading video to Twitch is only available for Affiliates and Partners. This might be you might not be seeing an upload button on your dashboard.
If you have further questions or concerns on this please reach out to our team at help.twitch.tv
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Vod still shows as broadcasting
Currently there is a bug where the VOD still shows as broadcasting even though I ended stream hours ago.
3 votes -
3 votes
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3 votes
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Bug Signing up to Affiliate Program
Been trying for days to add my payment setup on affiliate onboarding as I am signed up with distrokid. It just never goes any further than the terms and conditions page and stuck at the 2nd stage for some reason.
3 votesHello! If you're still experiencing this issue, please reach out to our support team at help.twitch.tv for assistance.
Thank you!
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AFFIliate and following bugs
I have likd 38 follower's and on the follower thing it says i have 28/50 even though i have 38/50 please fix it
3 votes -
Please provide a way to alter the default category
Please provide a way to alter the default category of livestreams, or if there is already a way, please provide the instructions for this in your setup tutorials.
When initially setting up my channel, I chose "Talk Shows and Podcasts" as a category because I was unsure of what to choose. Now that I have a better idea of the content for my channel, I continually have to change the category for my livestreams. My streams constantly revert back to the "Talk Shows and Podcasts" default.
Therefore, please provide a way to alter the default category, or if there is…
3 votes -
No se actualizan los ingresos
ayer hubo una subscripcion y el dia de hoy varias donaciones y ninguna se ah actualizado en mi apartado de ingresos y me sale que me dieron 17 follows el dia de hoy cuando fueron 3
3 votesHello! If you're still experiencing issues, please reach out to our support team directly at help.twitch.tv
Thank you!
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Problemas con el afiliado.
Tengo un problema y es que tengo los requisitos para el afiliado pero cuando le doy al botón que pone ¡empecemos! me pone: Lo sentimos. A no ser que tengas una máquina del tiempo, ese contenido no está disponible. Me gustaría arreglarlo para mandar mi solicitud. Gracias.
3 votes -
Live stream appears offline until page is refreshed
This has started happening in the last couple of months.
When I start streaming, the Stream Manager never automatically recognises that I'm live, never shows me a live preview, never activates controls such as "Run Ad" or "Clip That", etc.
Meanwhile my channel page just keeps hosting whomever I was autohosting previously. Clicking the "Unhost" button in the dashboard does not stop it, even though it says "unhosted" or whatever.
The bugs continue until I refresh the pages. Then the Stream Manager suddenly wakes up and recognises that I'm live, and the channel page starts actually showing my stream to…
3 votes -
I can't choose Resident Evil HD remaster as an category on my stream
last week i was streaming Resident Evil HD remaster and it was super ok. but now when i choose this game as an category it doesn't load and leaves the livestream without a category. And it is only hapenning with this game specifically.
3 votes -
Error #2000
Error #2000 occurs based on what stream a highlight comes from. This error has only affected two streams on September 1st, I know error #2000 didn't happen before, because I was also streaming on August 31st.
One thing I do know about error #2000 is that it specifically affects the stream: highlights created from streams affected by error #2000 cannot play their video or audio and are basically unresponsive.
3 votes -
3 votes
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all payout and revenue data have disappeared from channel analytics
Can send a screenshot if needed but basically the whole payout data panel is missing from Channel analytics (can still see previous payouts if I use the direct link) - there is just a blank grey square and revenue is showing £0 and no data even though it was showing over $100 earlier today. I thought it was just because its the end of the month and payout time but its specifically saying no data which is weird... first time I've seen that
3 votes -
revenue
my revenue is not showing up my money
3 votes -
Title reverts back to the old title
Whenever I update the title from Creator dashboard it says it's updated and yet, when I start the stream, it shows the previous title. This has been happening for the last few days and it's getting really annoying as now all my videos have incorrect titles and games showing. Send help.
3 votes -
Follow and Viewing Bugs
It is showing on my channel that I have 53 followers but for some reason the progression only shows 49 and will not change. I have also witnessed people follow, stopped my stream, refreshed it with no changes. Also my stat for viewers is not changing. I have been stuck on 2.63 with the goal of 3 when I have had 5 to 6 viewers for several hours for 2 days now. Can someone please look into this and fix. I have putting in the time and effort to make affiliate but with these bugs it is impossible to finish.
3 votes -
improvement in the affiliation system
I'm more than a month waiting to receive my affiliation I already hit all the goals but the payment method is always under review and never ends, I've tried to do everything, this bug made me quit being a streamer I tried to contact but nobody helped me, I sent a ticket, email, twitter but no answer you make me give up my dream of being a streamer
thanks for nothing3 votes -
Fix Highlight Function
The highlight function has two main glitches: 1) after I publish, the editing changes itself. so, the scene will cut off before I intended it to, or will start after I intended it to. It's fine when I review it on the highlights page, but totally different after it's published. 2) The playback starts in the middle/toward the end of the highlights after it's published onto my channel, so people can't watch the beginning. When I try to drag the player back to the begin, it just jumps forward again. This one happens on both a Dell and Mac laptop,…
3 votes
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