303 results found

1. Check user message history

   In streams where there can be as many as 10,000 people in one channel, chat at times can be difficult to moderate with so many messages being sent and keep track of user's behaviour. It would be helpful if mods or the streamer could click on a specific username in chat and see their message history. At times it may not be just for one message that may be ban worthy, but just for their attitude i.e. XxReApErxX has only ever chatted to comment on the streamer's bad gameplay. While one message may not be ban-worthy, if this was all they were doing, some channels may just decide to do so to improve the mood of the chatroom.
   It's also useful if a user wanted to challenge a ban, they could point to their message history, and a moderator could reverse the ban if the user has for the most part been participating positively in chat. Or they could point out how the banned user has only thrown insults in chat or whatever they were doing that was against the rules of the channel.
   You can just do it by going into a vod and finding the specific time a certain user last posted. But that takes guesswork and time, which frankly usually isn't worth the bother and takes attention away from the chat in the present. The method is already there but the UI just makes it tedious to do so and involves so much guesswork. It would be so useful for moderating if we could do this.

   In streams where there can be as many as 10,000 people in one channel, chat at times can be difficult to moderate with so many messages being sent and keep track of user's behaviour. It would be helpful if mods or the streamer could click on a specific username in chat and see their message history. At times it may not be just for one message that may be ban worthy, but just for their attitude i.e. XxReApErxX has only ever chatted to comment on the streamer's bad gameplay. While one message may not be ban-worthy, if this was all… more

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   Closed  ·  2 comments  ·  Delete…  ·  Admin →
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2. Restricted mode for chat

   A possible idea that would be beneficial to both Twitch and their (popular) streamers is a 'restricted' mode for chat; it’d work the same as sub-only mode, but also include former subscribers and current turbo users. The benefits would include:

   • Strong incentive for viewers to purchase Turbo. Those who have Turbo would be able to talk in any chat with restricted mode on.
   • Streamers who like to interact with their chat, but have sub-only mode enabled to keep it from moving too quickly, could use this instead.
   • Great incentive for viewers to subscribe to a channel with it enabled, as it gives them permanent access to the chat.

   From a viewer point-of-view, they would have the option to subscribe once for permanent access to the chat they like, or pay for Turbo for global access to all channels with restricted mode on. It'd only work well if both former subscribers and turbo users were included. If only former subscribers were whitelisted, it wouldn't be much of a change from sub-only. If only turbo users were whitelisted, streamers wouldn't see much point in using it.

   A possible idea that would be beneficial to both Twitch and their (popular) streamers is a 'restricted' mode for chat; it’d work the same as sub-only mode, but also include former subscribers and current turbo users. The benefits would include:

   • Strong incentive for viewers to purchase Turbo. Those who have Turbo would be able to talk in any chat with restricted mode on.
   • Streamers who like to interact with their chat, but have sub-only mode enabled to keep it from moving too quickly, could use this instead.
   • Great incentive for viewers to subscribe to a channel with it enabled, as… more
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3. Cambiar la etiqueta

   Quiero cambiar mí etiqueta a español porque lo tengo en ingles y se une gente que habla inglés y quiero que se una gente que habla español ese es mí problema me pueden ayudar

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   Closed  ·  AdminTwitch (Admin, Twitch) responded

   Hey there, 

   
   

   When it comes to issues like this please refer to this help article on how to set languages for Twitch. 

   
   

   If you have any other further questions or concerns on this please reach out to our team at help.twitch.tv so they can further assist you.