Settings and activity
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401 votes
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Displaced_Salade
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Have a better way to contact customer support on mobile.
Have a clearer way to contact support in general.
Have a way to report poor customer support highlighted in customer support emails at all times.
Train customer support to not be dismissive and patronizing.
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23 votes
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325 votes
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125 votes
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I can only echo the OP's thoughts and frustrations and say that nearly two years later this is still happening.
The playback issue reporter is an "illusion" of customer service, where none actually exists. If you directly contact Twitch customer support to report an error/bug about anything concerning their precious advertising, you are told to use the reporter tool and summarily dismissed.