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← Twitch UserVoice

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23 results found

  1. Provide closed captioning for ALL channels, not just affiliate and partner

    813 votes

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    52 comments  ·  User Accessibility » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
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    Dug_Bot commented  · 

    This is unfair to viewers that have a hard time hearing audio. Simple automated closed captioning helps increase streamers audience base. It also helps users that need additional accommodations to interact with the Twitch platform.

    Dug_Bot supported this idea  · 

  2. Multi language tag on stream dashboard (more than 2 or 3 if possible)

    1,123 votes

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    126 comments  ·  Discover » Custom Tags  ·  Flag idea as inappropriate…  ·  Admin →
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    Adminmouse (UserVoice Senior Program Manager, Twitch) responded

    Hey there!

    Though we have not yet added support for multiple language tags, we have added more than 350 new options that we think may help out with this particular ask.

    For more information, you can take a look at our blog post at https://blog.twitch.tv/en/2021/05/26/celebrate-yourself-and-your-community-with-350-new-tags/. Thank you for your feedback and ideas!

    We will leave this topic open for now for further discussion around whether this meets the needs of the request.
    Dug_Bot supported this idea  · 

  3. Allow users to create taxonomies/categories to sort streamers they follow.

    754 votes

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    128 comments  ·  Discover » Following Page  ·  Flag idea as inappropriate…  ·  Admin →
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  4. The sit emote should be global

    22 votes

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    1 comment  ·  Emotes » Global Emotes  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Change able Catagory connected tag profiles on the Dashboard

    23 votes

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    8 comments  ·  Creator Dashboard: Stream Manager » Stream Info  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Customer Support to actually acknowledge your tickets when responding to them

    19 votes

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    1 comment  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  7. There is no real "help" section in twitch.

    11 votes

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    1 comment  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  8. I pressed "report" on uservoice and I thought a confirmation pops up but it didn't

    3 votes

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    0 comments  ·  Customer Experience » UserVoice  ·  Flag idea as inappropriate…  ·  Admin →
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  9. please provide instructions on how to perform a traceroute to twitch on linux systems

    3 votes

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    1 comment  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Respond to people who received fake donations

    4 votes

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    1 comment  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Can't connect to twitch.uservoice.com without using a proxy

    5 votes

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    1 comment  ·  Customer Experience » UserVoice  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Faster conection between Twitch support service and content creators

    11 votes

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    1 comment  ·  Customer Experience » Email Support  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Still reply to support tickets submitted to an incorrect category, if just to suggest the correct category.

    22 votes

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    0 comments  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Better contact support options instead of sending the same unhelpful email over and over again

    43 votes

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    0 comments  ·  Customer Experience » Email Support  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Live customer service. Phone or chat box.

    44 votes

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    1 comment  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Make Twitch UserVoice in Russian language!

    8 votes

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    0 comments  ·  Customer Experience » UserVoice  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Allow users to report bugs

    59 votes

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    7 comments  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Allow users with twitter to DM the support page

    42 votes

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    4 comments  ·  Customer Experience » Twitch Support Twitter  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Consideration  ·  Adminmouse (UserVoice Senior Program Manager, Twitch) responded

    Opening DMs is something we hope to do in the future, but at this time, it’s not currently possible.

    Please understand, however, that support is not involved with suspensions or safety decisions, so we would not be able to assist with any of those issues.

    Users who are suspended are able to file an appeal to learn more about their suspension and request review. Instructions on how to do so are included in the suspension email.
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  19. It was extremely difficult to find this page / section of twitch

    67 votes

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    5 comments  ·  Customer Experience » UserVoice  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Contacting Support form should not auto-redirect

    83 votes

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    6 comments  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
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