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We announced today on Patch Notes that we will be giving all streamers access to Channel Points. We will begin rolling out in the US on 7/28 and expand globally over the course of this year.
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Twitch, the absolute minimum you can do for streamers is reverse the order that the sections appear in the "Manage Power-ups & Channel Points" settings in the creator dashboard. Around the same time that Power-Ups were added, Default Rewards were moved to above Custom Rewards in this menu, and Power-Ups were added above that (and Community Challenges maintained its position at the top). This means streamers need to scroll farther down if they need to manage their custom rewards, even when live on stream, which is a very common occurrence for people who put a lot of work into making unique custom rewards!!! Sometimes something breaks or you forgot you didn't set it to require text or you rethink the price, so you have to fix it on the spot, and it's very inconvenient to have to scroll all the way to the bottom of that settings page while you're live!
I can't help but feel as though Power-Ups are MEANT to distract from channel point rewards, especially custom ones, with the way they were introduced. I'd love for power-ups to be somewhere else, like the same place that cheering appears. I'd also love if that bits icon weren't where it appears, or hide it when the viewer has no bits. There are a myriad of active chatters who use twitch without ever spending any money on the platform, and I don't think it's fair to clutter their UI just to tell them they have no bits, because of course they don't. Also when they get a bonus package, they can't see how many channel points they have until they claim that package, even on desktop, and when someone gains channel points, their bits are temporarily hidden. It's just overall not an effective UI choice.
And again, backing up what so many other people are saying here - Lumping a paid feature into the same menu as a free one, especially making it look largely uniform with the free one, and especially placing it at the beginning of the menu so it's the first thing you can click on, is horrible design at best and blatantly predatory at worst. It doesn't help that watch streaks ALSO appear in this menu, and now that power-ups and the headers that label them and channel rewards as separate things exist in this space, the watch streak blocks the icon of the first row of rewards, and the names of those rewards are cut off! Watch streaks are another feature that has been heavily critiqued by the community for cluttering the channel points menu.
Overall, the channel points menu just VERY BADLY needs cleaned up in ways that neither the streamer nor the viewer have the ability to do. Channel points and custom rewards have become a fundamentally essential part of many streamers' streams and their very brand, so it sucks that they're becoming more and more inconvenient to use.