Settings and activity
9 results found
-
2,312 votes
Twitch
responded
Hey guys! We really appreciate the feedback that has been brought forth in this thread and just wanted to update you a little bit on what is going on.
This change was originally made to guard against raid bot attacks. While smaller raids are currently viewable in activity feed in the dashboard, we are working on a solution that treats raids equally while guarding against abuse tactics.
https://twitter.com/TwitchSupport/status/1313975539682684929
An error occurred while saving the comment 
MonkeysnUncle
supported this idea
·
-
2 votes
An error occurred while saving the comment MonkeysnUncle
commented
When expanding on this bit about "Contextual Cues", Twitch mentions that they look at the nuance of the behaviour and how it could be applied maliciously. You shouldn't be looking at how it could be used maliciously but rather at whether or not the behaviour which sparked the 'nuance' inspection was malicious or not! ANYTHING could be malicious when viewed in the proper context! The entirety of Twitch's behaviour to their user base and streamer base can be viewed as malicious in certain contexts and all you need to do is look online to see that this is becoming more and more prevalent as time goes on. Twitch needs to spend less time looking at nuance and more time actually communicating with their community in ways that do not include surveys with exclusively preformed responses or one-way letters in which Twitch 'politely' dictates to us "this change is happening. Be happy with it or put up with it cause it's happening with or without you."
To be more constructive in suggesting a solution: Better communication. In ALL aspects of Twitch. Allow two way communication that MATTERS. Give customer service, not just for casual input or billing or whatever, but also on disciplinary actions and let the communication be HUMANE. Understand that Twitch is not perfect, so don't poise like you are.
MonkeysnUncle
supported this idea
·
-
24 votesMonkeysnUncle
supported this idea
·
-
116 votesMonkeysnUncle
supported this idea
·
-
16 votes
An error occurred while saving the comment MonkeysnUncle
commented
Stuff like this really makes streamers feel like we're expendable. Twitch: How would you feel if you were in our position?? A strike warning or a suspension comes from out of nowhere and the only input you have was a vague categorical response? How is something like that supposed to help someone learn what they did wrong, especially considering how SPECIFIC some of your demands are? We are people, we are your success. Treat enough people as if they are a dime a dozen and throw us away... sooner or later, laws of supply will kick in. There won't be anymore dozens to buy with your dimes.
MonkeysnUncle
supported this idea
·
-
21 votes
An error occurred while saving the comment MonkeysnUncle
commented
I agree. For as much as Twitch says that "We are a team" and they try to say they are supportive, the callous way they handle disciplinary actions is just brutal, uncaring and convoluted! For every guilty party punished, even more innocents are punished! I know this for FACT from personal experience!
My experience involved 2 accounts both being paid for with the same paypal and to the best of my knowledge, this was the cause. Throughout the process, communication was minimal with Twitch and unhelpful to an extreme, even self rightious on the link to appeal from since it was stated on that page that "guilty parties often express remorse for wrongdoing". So if you are having to appeal, Twitch is automatically proclaiming that they were perfect in their judgement and had no need to communicate with you about it and that you are a bad person who deserved this and need to apologize to them! After the appeal was approved, no apologies came.
During the punishment, I wasn't the only one who was punished in the scenario: I was innocent of the 'suspected fraud' which could have easily been cleared by just sending an email to one account to clarify is the charge were legit... you know, like an actual financial institution would do. But streamers that I was subscribed to have their subscription numbers fall since I had my sub and several gift subs revoked. Those people who were gifted subs suddenly no longer had subs as well. And I couldn't tell anyone about this because Twitch wouldn't allow me to message these streamers or even see their content without making a new account, which would be ban evasion. Even the other account that shared payment info was banned! This lasted almost a WEEK. As a new streamer, this was HORRIFYING to go through! And I wasn't at fault for any of it... only thing I was guilty of was being too poor to afford multiple forms of payment! And again, this was something that could've been avoided with a single, simple email.
If we're in this together Twitch, you have to ACT like we're in this together! Acting like the 'PC Principle' character from South Park with you as the principle and us as the students is not being on the same team!
MonkeysnUncle
supported this idea
·
-
43 votes
An error occurred while saving the comment MonkeysnUncle
commented
Something to beware of with a suggestion like this are global Internet laws. Basically, any content viewed online MUST meet the laws of BOTH a viewer's local laws AND the laws of where the provider's servers are.
Twitch is based in America, which has much stricter laws on certain content than other countries and other countries can have even stricter or more relaxed laws than the US in other regards. This isn't a matter of age verification. One of the games on the banned list is a game which features content that is illegal in the US (****, non-consensual underage sex). This game is legal in Japan, but not in the US. Someone watching a video of this game in the US could be arrested and fined, which would also make Twitch legally liable if they allowed viewing of it on their platform. Personal opinions on the content do not matter because the law doesn't care about the accused's personal opinion on the matter. Yes, Twitch needs to reconsider what games are banned and what games are not, but it is a good thing for them to have a banned games listing.
-
43 votesMonkeysnUncle
supported this idea
·
-
164 votesMonkeysnUncle
supported this idea
·
If the requirement to trigger the alert is 5, then you should update the setup of the alert to reflect this. When I toggle the alert condition to be "Raided with at least", the system defaults to 1 and no mention of "full activation will require at least 5, otherwise you will receive only a text alert". And again, communication is important, Twitch! I had to google in order to find this out!