Settings and activity
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3 votes
EZbutnotsoEZ
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119 votesEZbutnotsoEZ
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An error occurred while saving the comment EZbutnotsoEZ
commented
Agreed, there are many possible good reasons to want to toggle your Mod (and even VIP) badge. This was already requested nearly 7 years ago and unfortunately forgotten/ignored. See this post for the updated request I'd recently sent in the Badges section which is fleshed out, with full implementation details and with a link to the aforementioned years-ago request on this site which was acknowledged by someone from Twitch and then ignored for years: https://twitch.uservoice.com/forums/928738-badges-emotes/suggestions/51241678-let-chatters-toggle-the-visibility-of-their-mod-vi
EZbutnotsoEZ
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3 votesEZbutnotsoEZ
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3 votesEZbutnotsoEZ
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811 votesEZbutnotsoEZ
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4 votesEZbutnotsoEZ
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3 votesEZbutnotsoEZ
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4 votesEZbutnotsoEZ
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4 votesEZbutnotsoEZ
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3 votesEZbutnotsoEZ
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3 votesEZbutnotsoEZ
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3 votesEZbutnotsoEZ
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9 votesEZbutnotsoEZ
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5 votes
An error occurred while saving the comment EZbutnotsoEZ
commented
I've been arbitrarily hit by this stupid thing too, after chatting for years on a 0 violations, and even paying account, too. The whole concept makes no sense (heck, the Twitch website doesn't even allow me to chat in my OWN channel, let alone in channels I am Mod/VIP) and has no benefit to the platform EXCEPT more personal data harvesting. It's repugnant behavior because of this, as it only hurts and hinders legitimate users while it does not hinder bad actors (worse, SMS verification is known to be notoriously insecure). Some users aren't even ABLE to phone verify, because they don't have a phone number, or their number is unsupported, or other reasons. But, ofc, it sadly seems doubtful that Twitch cares about any of these things, or about users' privacy, security and well-being... Twitch benefits from collecting phone numbers to potentially use in data analytics, user tracking and profiling, and global personal data sharing/selling to other companies - so, unfortunately, that appears to be all they care about regarding this... What is certain is that they have ignored this issue for years. For the reasons below,, phone verification shouldn't even be a thing at all on the platform, and should be completely replaced with something that is both actually effective for its purpose and isn't user-hostile. Paying accounts should be auto-verified. Simply having a user solve a series of varied different captchas and/or a quiz once to verify as a human is already better than having the user phone verify once. For increased mitigation, these challenges could be changed periodically if desired, in case bots manage to start to adapt to them and pass them as well.
Bad actors including bot accounts get around a phone number requirement routinely, since they can freely and without compunctions use phone numbers that are temporary, disposable, stolen, hijacked or provided by companies on the internet providing free or paid (with a few cents) phone number renting services or SMS verification services. No bad actor or bots dev will use their own personal phone number, while they will get around this requirement. Meanwhile, the legitimate user gets screwed. And if they give out their personal phone number, it likely gets shared, sold, added to tracking profiles, and publicly revealed n the next Twitch hack or data leak (or if any rogue Twitch employee or visitor accesses the data at any time), and subsequently potentially used against them and their personal safety. Once info is out there, you can't take it back, and a personal phone number of someone is very sensitive information that can quickly lead to potentially finding their real name, home address, place of work, family, etc (not to mention that anyone with the number automatically can call them, sign up for services with their phone number, potentially implicate them in things or impersonate them, hijack their phone number or incoming messages, etc). Dangers like doxxing, stalking, harassment and SWATting are already known dangers on both the internet at large and on Twitch specifically. Even cybersecurity companies get hacked and get their data stolen all the time, not just Twitch, so even if they improved their security, there is no guarantee of safety for the users once the personal information is stored in Twitch's database. They're screwed and potentially in future danger, whether they are aware of it or not.
It's worth mentioning that Twitch doing this randomly without due reason or explanation to select users isn't just morally corrupt, it's very likely to not even be legal. There are unfortunately clear elements of undue discrimination as well as fraud for paid services (in cases where affected users have, for example, any subs which have been paid for, but they now cannot make use of or enjoy due to have been arbitrarily blocked from this central part of the platform and its main point (interaction) - which any new user/account can in fact enjoy freely...)
I could also mention this user-hostile "feature" is buggy or behaves inconsistently in some ways, but it doesn't really matter (well, one of the inconsistencies is that chatting while giving bits IS allowed, but that's financially beneficial to Twitch). Even if this were completely unintended and an accidental bug from the get go, Twitch is showing no signs of desiring to change it for years. I had also contacted Twitch Support but only received a few pre-written, copy-pasted responses a few times that completely ignored everything I had written, and then the ticket was closed.
Intended or not, it would outwardly seem that both Twitch Support and Uservoice are merely "honeypots", designed to draw in user complaints and feedback to isolate them there and prevent them from "spilling" elsewhere, without any intent of addressing them. There are no indications that any human from Twitch is even reading either the Twitch Support cases or Uservoice. Very unfortunate, and for shame.EZbutnotsoEZ
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15 votesEZbutnotsoEZ
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3 votesEZbutnotsoEZ
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3 votesEZbutnotsoEZ
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3 votesEZbutnotsoEZ
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Yes, what you really should be asking for is more broadcaster-customizable channel user roles than merely the existing, few uncustomizable Roles which support no granular permission/capability control by the broadcaster.
The ultimate would be a full blown Roles Manager fully allowing creating new roles with customizable names and permissions (and ideally, customizable badge icons) and then assigning them to users. New roles might possibly have a 'role category' property which marks them as a (fully customizable and custom) subset of the existing Role types (Lead Moderator/Moderator/Editor/VIP/Artist/Business Manager...), or might not. They could have a public-facing Display Name field for the Role name seen outside the Roles Editor (for example by viewers mouseover-ing a badge in chat, or possibly in the output of a new /roles command) and can be anything, even non-unique and the same display name for multiple different Roles, and an "internal" Role Name/ID field that represents the Role in the editor and so has to be unique. For clarity, 'permissions' means the broadcaster has an Edit Role button for each custom role that opens a dialog where every single capability a Lead Mod and Editor can presently use, and some more, currently-Broadcaster-only capabilities, has an individual checkbox that can be toggled to either allow or deny that role that specific capability (edit stream info..., add emotes, edit emotes, delete emotes, same for Channel Points Redeem entries, manage badges, manage goals, change channel moderation settings, change channel ad settings, run ads, snooze ads, individual Collaboration Management actions [Invite Guests, set permissions, pause collaborations, Start Shared Chat, etc], create stream marker, view Reward Requests Queue, mark Reward Requests as done, refund Reward Requests, view Activity Feed, delete chat messages, timeout chatters, ban chatters, warn chatters, ability to moderate Bots and their messages, ability to moderate Mods and their messages, add moderator, remove moderator, add VIP, remove VIP, create Poll, create Prediction, enable/disable chat modes, shoutout a user, pin message, unpin message, view AutoModded messages, permit/deny AutoModded messages, view deleted messages, raid, access Moderator View, access Stream Manager,... etc, new: end stream [requested previously, including on uservoice], possibly 'pause stream' [video and audio turns to black screen and silence until unpaused]). There could even be new "manage roles" and "assign roles" permissions, which allows a user to be able to create/edit/assign all Roles in place of the Broadcaster doing it, however, a user with this ability cannot grant a Role or a user a permission/capability which the granting user does not have themselves, neither can they remove such from a Role/user. There could also be 'custom permissions', where the name/id of the new permission is manually freely entered, and the permission does nothing by itself, as far as Twitch is concerned, but is meant to be read and used by channel bots and so it is used to grant and customize access to certain bot (such as Nightbot/StreamElements/etc) abilities or commands on the channel. Then the Broadcaster and role managers can even conveniently control all kinds of access permissions on their channel from one central place (the Roles Manager). They could then set up Roles like a moderator that can use bot command X or a VIP or a 'regular chatter' that can use bot command Y, or a mod/editor that can manage all the channel's bot permissions for everyone for different Twitch Chat bots on behalf of the Broadcaster. You could also make one trusted regular chatter a "!raffle manager" with no other special permissions beyond that, another chatter a "song queue manager", another chatter a "shoutout helper", give only some chatters access to bot tts commands or bot sound effects commands, etc. The possibilities and flexibility are endless. A further advancement would be the possibility to auto-attach (and auto-remove when it no longer applies) Custom Roles to all users of a certain kind or Twitch Chat level: attach Roles A, B to all T1 subs, Roles A, B, C to all T2 subs, Roles X and Y to all channel VIPs/Artists, Roles A and X to all channel Moderators, Roles A, X, Y, B, C to all channel Lead Moderators, etc.
The lesser version of implementing this would have no full blown Roles Manager with customizable roles as such, but simply the ability to assign individual users and their individual extra permissions/capabilities granted to them beyond those of their Channel Role (which could be either none/Mod/VIP/Artist...), again with a checkbox for each individual capability when editing, with hopefully at the very least all the capabilities currently available to a Lead Moderator and Editor individually listed.