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  1. 50 votes

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  2. 8 votes

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  3. 1,043 votes

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    189 comments  ·  Safety » Bots  ·  Admin →
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    Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year. There are a few steps we’ll have to take to solve this problem in a way that will work for all streamers, but we understand the severity of the issue.

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    Simon commented  · 

    Just gonna pop in with the following:

    While what you're asking seems reasonable at face value, you seem to forget that account creation on twitch is simple and easy. Not only that but a "bot" is just code connecting to Twitch chat with a user name, so any user you see in your chat could be a bot and be gathering info or other things. No really, any user, even "human" users can run bot code off their machine or a server to connect to various chats. And this doesn't even cover the one thing your may not know about, you don't even have to connect to Twitch chat to read chat. No really, I can read every message sent in your chat without ever connecting to your chat or appearing in the chatter list.

    You're asking for something that ultimately doesn't accomplish anything. Additionally, if it's a bot account that isn't saying or doing anything in your chat, how is it negatively impacting your channel or chat? I'm asking seriously here, there are many references to bot accounts that literally just sit in your chat but don't talk, they aren't negatively impacting anything to do with your channel. And if they do talk in chat and become disruptive, ban them, then they can't chat and be disruptive. As for them logging, I refer you to the above, there is no need for them to be there to do that, so kicking them out of the channel doesn't really accomplish anything. Also, do you ban all lurkers? From your comments it looks like you do, which is just silly.

    As for some of the other comments here;
    Banning a user from your channel means they can't talk anymore, if it kicks them they can just login with another account, or not at all (see above) and still see chat!
    Email verification isn't sticky, meaning that if you change e-mail addresses on the account or remove the one that's there, you have to re-verify before you can chat again!
    IP Bans happen, often, but then they just need to change their IP, and if they are running a bot on a hosed server that is often just a matter of assigning a new IP from the pool, so it's inconvenient for like 2 minutes.
    There are special account settings and flags that go onto bot accounts (is_verified_bot and is_known_bot), as well as other things happening in the background that tie accounts together.

    Ultimately what you're requesting is not something that would have any impact or change on what you are describing in any way, and would focus Twitch Development resources on something that has little to no overall benefit in the grand scheme of things.