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  1. 11 votes

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    1 comment  ·  Customer Experience » Twitch Support Twitter  ·  Flag idea as inappropriate…  ·  Admin →

    Opening DMs is something we hope to do in the future, but at this time, it’s not currently possible.

    Please understand, however, that support is not involved with suspensions or safety decisions, so we would not be able to assist with any of those issues.

    Users who are suspended are able to file an appeal to learn more about their suspension and request review. Instructions on how to do so are included in the suspension email.

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    JockyRhonson commented  · 

    I understand this. However I have a friend who has not recieved such an email, their username is ChinnyXO and she's been banned with no communication for about a month. If you could pass this along to whoever it concerns, that would be most amazing.

    JockyRhonson shared this idea  ·