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  1. Ukrainian users get emails from Twitch in Russian but English profile language was chosen

    162 votes

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    13 comments  ·  Localization » Other  ·  Admin →
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    Investigating  ·  mouse responded

    Hi all!

    Could you please answer a few questions:

    1. What was the language you chose when you created your account?
    2. Have you changed your preferred language at all since then or recently?
    3. Is this the first time you’ve received an email in your non-preferred language, or has it always been sending emails in Russian?
    4. To be clear, if you click on your profile picture, and under “Language”, you have “English” chosen, but are receiving Russian emails?

    Edit:
    5. What is the language you have selected on https://help.twitch.tv?
    uk_traveler supported this idea  · 

  2. Add Ukrainian language

    28,183 votes

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    7502 comments  ·  Localization » Add Site-Wide Language Setting  ·  Admin →
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    Relevant Update  ·  AdminTwitch Staff (Admin, Twitch) responded

    Thank you for raising this issue and sharing your feedback. We are in the process of rolling out a Beta version of Ukrainian localization across Twitch. Users who have their mobile devices set to Ukrainian should automatically see Twitch in Ukrainian once our roll out is 100% complete, and web users with their system language set to Ukrainian will also be able to experience our Beta version. We want to make the Twitch service accessible to as many people as possible, and localization is a part of that.

    Once the rollout is finished, we will mark this issue as "Completed." Thank you.

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    uk_traveler commented  · 

    #UkrainianTwitch

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    uk_traveler commented  · 

    Add Ukrainian language to Twitch, please!
    I've been using Twitch for almost two years, I chose this platform to watch the gameplay for more protection from bot attacks, because on YouTube every Ukrainian-language streamer faces complaints from Russians, for our thoughts about Ukraine, its history and protection of the Ukrainian language. The war with Russia on our territory is not fully understood by most countries, because you do not have a neighbor next door who occupies your territory, gets into your business and wants to rebuild his empire. People, we have confrontation everywhere, in culture, history, politics, economy, I, as a citizen of Ukraine, just want Ukraine not to be compared to Russia, we are kind to other nations and we just want support from you Twitch, even in such a first look small step.

    uk_traveler supported this idea  · 
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    uk_traveler commented  · 

    #UkrainianTwitch

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    uk_traveler commented  · 

    I want to have Ukrainian localisation on Twitch!
    #UkrainianTwitch

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    uk_traveler commented  · 

    Hi! Add Ukrainian language, I can help translate from English or French.

  3. Add Belarusian language

    121 votes

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    9 comments  ·  Localization » Add Stream Info Language  ·  Admin →
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    uk_traveler commented  · 

    Ми співчуваємо вам, білоруси, але ви самі вибрали такий шлях, тому, на жаль, ніхто не допоможе, пізно щось змінювати і мотивації у населення підтримувати білоруську мову немає. Давати вказівки як вам жити це не наше діло, ми не влазимо у ваші справи, у вас є країна Білорусь, є громадяни які живуть у ній, тому робіть як вважаєте краще.