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  1. 2,829 votes

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    Relevant Update  ·  Ana responded

    A majority of ads on web and TV apps should now have normalized sound. We are still continuing the work on this and will update the status again when it is fully complete!

    Frank supported this idea  · 
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    Frank commented  · 

    Hi Twitch. I thoroughly enjoy watching my favorite streamers. However, there are 2 issues which really ruin my mood so very, very often. I'm in the Netherlands, and any and all Dutch adds play unmutable and so loud they almost blow my speakers, let alone my ears. Please try to improve that, because my ears can't take much more. Another adds issue happens when switching to another stream in the desktop app it will try to load an add but 95% of the time fail to load properly. This results in showing the streamer video, but block out the audio while having the "this add supports stream X" message in the top left. The only way to get rid of failure on loading adds is restarting the desktop app.