Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation
← Twitch UserVoice

Settings and activity

1 result found

  1. Ukrainian users get emails from Twitch in Russian but English profile language was chosen

    162 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    13 comments  ·  Localization » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Investigating  ·  mouse responded

    Hi all!

    Could you please answer a few questions:

    1. What was the language you chose when you created your account?
    2. Have you changed your preferred language at all since then or recently?
    3. Is this the first time you’ve received an email in your non-preferred language, or has it always been sending emails in Russian?
    4. To be clear, if you click on your profile picture, and under “Language”, you have “English” chosen, but are receiving Russian emails?

    Edit:
    5. What is the language you have selected on https://help.twitch.tv?
    An error occurred while saving the comment
    DeltaVista commented  · 

    Chose English everywhere suggested. The notifications and enails are still in russian.
    I changed my phone recently and chose english as system language. When I downloaded the twitch app, it was in English, but emails and push-notifications in russian

    DeltaVista supported this idea  ·