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  1. Ukrainian users get emails from Twitch in Russian but English profile language was chosen

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    12 comments  ·  Localization » Other  ·  Admin →
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    Investigating  ·  mouse responded

    Hi all!

    Could you please answer a few questions:

    1. What was the language you chose when you created your account?
    2. Have you changed your preferred language at all since then or recently?
    3. Is this the first time you’ve received an email in your non-preferred language, or has it always been sending emails in Russian?
    4. To be clear, if you click on your profile picture, and under “Language”, you have “English” chosen, but are receiving Russian emails?

    Edit:
    5. What is the language you have selected on https://help.twitch.tv?
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    LayronPK commented  · 

    Have the same issue! Why should i receive something in aggressor language? Every time i just thing this is some kind of spam or something like that - i have nothing russian except from twitch messages!

    LayronPK supported this idea  ·