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  1. 106 votes

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    Investigating  ·  mouse responded

    Hi all!

    Could you please answer a few questions:

    1. What was the language you chose when you created your account?
    2. Have you changed your preferred language at all since then or recently?
    3. Is this the first time you’ve received an email in your non-preferred language, or has it always been sending emails in Russian?
    4. To be clear, if you click on your profile picture, and under “Language”, you have “English” chosen, but are receiving Russian emails?

    Edit:
    5. What is the language you have selected on https://help.twitch.tv?

    An error occurred while saving the comment
    nz2dev commented  · 

    I have the same issue, I could answer your questions, if that could help
    1. Yes, unfortunately, it was ru*sian
    2. Yes, I have. Changed it to English.
    3. No, it's so even after I changed my preferred language a long time ago.
    4. Yes!
    5. It's English, but it redirects me to the English page after showing a ru*sian one for a split of second.

    nz2dev supported this idea  · 
  2. 2,172 votes

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    nz2dev supported this idea  ·