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黑色寶特瓶
commented
As a long time user and a streamer from Taiwan, we need to say, the Auto-Ban function is causing a big problem in Taiwan especially these days.
The forum in Taiwan is discussing with this issue and we've found there's some problem for Auto-Ban.
1. User is banned but don't know the reason. Lots of banned user even confused what word have the bad meanings before they got banned. They're just chatting with other viewers and streamers as usual.
2. The Auto-Ban rules is unreasonable. For example, saying PY and get 7 days banned with no reason, or saying is the streamer going to be controlled on bed ( And they're just chatting for some paranormal phenomenon ) but also get banned.
3. The word related to China is banned for most. As Taiwan have very complex political problem with China, there's some word we're using to describe or chat in our conversation. Like Chi-Na type in chinese, or some historical event. And all of these just got banned in these days.
4. As localization, some words is not illegal but allow to say in Taiwan. This would not occur criminal or other problem related to law. Just like english users is using "Shoot", "Darn", "What the heck" to replace some word. Chinese users would also use some words to replace some dirty word. But these replace words is also got banned in Auto-Ban system.
For these items, we want Twitch could help to fulfill these things.
1. Have user know what word would be banned. And this word list need to be update by the user in its own country. As the banned word list is used on Taiwan users, this list should be managed by Taiwan Admin.
2. If the problem is related to ID, twitch should warning at first to let users to change the ID for once.
3. If the Auto-Ban system is not complete as expected. Twitch should STOP THE AUTO-BAN SYSTEM IMMEDIATELY until it get better.
As we've used Twitch for a long time ( even begin with Justin's years ), we all want Twitch could be better. But Auto-Ban issue is just letting all the Taiwan users feel exhausted. Chat culture is very important for Taiwan users / streamers. If all the users need to worried for being banned with no reason, the users / streamers may consider to abandon Twitch but move to other Streaming Platform. It's also what we don't want to see.
So please, as we're worried about Auto-Ban issue in Taiwan, Twitch should do something to have the system better. Thanks at first for your great help.
黑色寶特瓶
supported this idea
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Sorry, but we, the Taiwan Twitch user, is wondering if Twitch is going to help the problem or not. The symptom in Taiwan is become worse and worse and this keep pushing Taiwan user away from Twitch.
For example, 「爆射」, the word spelling explosive shooting in Chinese, is banned for several days? For what? Are you thinking Taiwan people or Asian people should be away from shooting game? What a racist opinion. What about Tiananmen incident on 4th June? This is only the history event, so what are you banning for? The non-Taiwanese Twitch user also be banned just because he use spanking while he is in Taiwan.
Sorry, but everything goes wrong and become terrible while the Auto-Ban system is having trouble. We also wondering if there's someone controlling the system to have Taiwan user couldn't express our feeling in chat room. Twitch you are totally letting the system, or may be real someone, controlling the speech freedom for Taiwan user.
We need to telling to the other country users, the Twitch employee or even admin, Chinese Character have much different meaning for any combination and it's not reasonable to ban the specific words. Also for the Chinese bad word「幹」 also have meaning for "DO" something. Repeat again, it's not reasonable and ridiculous to ban the single word or single phrase. We also consider it's a racist way to manage the Taiwan chat room like this.
And there the items we hope to see in the near future.
1. Let Taiwan managers or admins to manage the ban word list for localization. And it should be the most practical way for keeping balance to manage the chat room and keep the speech freedom in Taiwan.
2. Have user know why they were banned and have effective way to deliver the response to the managers or admins.
3. Stop ban anyone for political issue, specially for the real history event.
4. For the most important, STOP BANNING EVERYONE UNTIL THE AUTO-BAN SYSTEM IS BECOME MUCH MORE BETTER.
Thanks and hope Twitch could be much more better.