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  1. normalize Ad volume with content volume

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    397 comments  ·  Ads » Feature Request  ·  Admin →
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    Relevant Update  ·  Ana responded

    A majority of ads on web and TV apps should now have normalized sound. We are still continuing the work on this and will update the status again when it is fully complete!
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    chromeosaurus commented  · 

    Hello. I am writing this concerning a video ad on Twitch, specifically one for an LG UltraGear Gaming Monitor. The advertisement video of this product has video scenes from a game, and to this plays EXTREMELY loud "fast" music, that starts with NO warning. I am autistic and have gotten several seizures when this specific ad comes on. If I'm not fast enough at ripping my earphones out of my ears when it starts playing. I understand that you might think this is silly, or my problem, as I can just turn down the volume.
    However, all other ads I've seen on this website are a lot quieter in volume, it's just this one that sticks out. I also realize you probably can't change this now, or that you might think this issue lies with the company who made the ad (which it might), however I thought I should voice my concern. Hopefully you can take people who suffer from audio triggered seizures into the consideration in the future, when deciding what ads you allow to be played on your website,
    regardless of who is "at fault" for this specific video advertisement. Perhaps you could add a warning before an ad plays?
    Thank you for reading.