208 results found
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Vet the emails so they don't look like spam This is probably not a regular issue, but the last email I got from you guys had some error which made it look like complete spam when viewed from the iPhone default email client. There should be someone in the process to look over this since it's such a large mass email.
Here's what I saw: https://i.imgur.com/3zTDHLJ.png
3 votes -
A translarion error and a possible improvement on Contact Support There's a Korean translation error on the Twitch Uservoice webpage's comment section's date. There is always one extra "월" e.g. "1월월" instead of 1월.
And when I were to submit a feedback via Twitch Help inquiry webpage, there were a few things that could be improved.
1. If I choose Submit Feedback as a category/subcategory it automatically redirects me to this uservoice page. That kinda simple typo/translation error doesn't need any discussion, which is the main role of Uservoice; it just needs fixing. Twitch Help definitely needs a space to accept simlple feedback from users.
2. And redirecting the page…3 votes -
Getting help The fact that we need to use such detailed subcategories in "Twitch Help" and the fact that any type of feed back goes to whatever plane of **** THIS thing is shows that Twitch has zero interest in Customer Support.
3 votes -
upgrade your contact page I wanted to contact you to ask why do I see the schedule on all channels only from 9 to 14 and not all the 24 hours of the day and I couldn't contact you because your contact page is useless
3 votesPlease provide constructive feedback about how the contact page could be more helpful. Thanks.
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tribute channel Make a Tribute channel that plays vod's from reckful and other fallen creators that no longer live on a rotation or random playlist that we can tune in to and enjoy.
3 votes -
Persona Verification is broken Customer support does not help Provide an alternate method for verification besides persona that you can click on and use not ask for. Provider alternate methods for support besides ticket system. The ticket system gives us low level support that read from a script and then link you the same stuff you have already been trying to use which has not been working and fully detailed and explained in the ticket that the method was not working. Yet they still link the same broken system and then close the ticket. I have 3 open tickets now clogging the system because the support staff wont recognize…
3 votes -
Hire an actual support staff How about fixing your help page so that when someone is trying to submit a ticket for an issue that you don't have options for in the drop down menus they can do so without being forced to select from the drop down which then takes them out of the ticket page and to some bs help page for that topic. Bogus nonexistent support.
3 votes -
Implement the ability to rate and leave feedback on a streamers channel Streamers are basically considered merchants/businesses and I think that viewers should be able to leave reviews and general feedback on their channel.
3 votes -
Typo on Help Portal Guys you made a typo here:
https://help.twitch.tv/s/article/Managing-Roles-for-your-Channel?language=en_USit says: "o manage your Roles" instead of "To mangage your Roles"
3 votes -
Update the Twitch Chat Badges Guide https://help.twitch.tv/s/article/twitch-chat-badges-guide
This help article needs an update to reflect:
- New gift badges
- Bit Badges over 1M (yes they exist)3 votes -
prevent being logged out of uservoice not sure what happened, but ever since the twitch data leak, the uservoice does not save login data - i always have to login again even with the save login enabled.
3 votes -
Partner applications not acknowledged giving people no option to reapply My son has more than completed his path to partner but twitch has lost his application and he has gotten no reply back there fore he has no option to even apply again. Help! So aggravating! He keeps getting ****** replies from support that tells him to talk to partner support, but you can’t talk to partner support if your not partnered! Help! Please! KidRonnyy is his name!
3 votes -
please provide instructions on how to perform a traceroute to twitch on linux systems please provide instructions on how to perform a traceroute to twitch on linux systems
3 votes -
I pressed "report" on uservoice and I thought a confirmation pops up but it didn't I pressed "report" on uservoice and I thought a confirmation pops up but it didn't, so yeah.
A confirmation on here would be good, maybe where you can state reason. Because I just clicked on something
3 votes -
ticket notification when we send a ticket we should get a notification if the ticket got sent,i been waiting for a ticket and i dont know if it got sent and i dont wanna spam.
3 votes -
Add an error code search on help.twitch.tv When we get error codes, it's inconvenient to always have to tweet about the error or have to rummage around the net for the codes meaning. help.twitch.tv's search doesn't give full explanation of codes and some don't appear at all. There should be a database search for directly looking up every error code on the site.
3 votes -
scary... There's several games with evil secret messages directed to me, and I don't know how take the legal action, and there's unauthorized items, and characters based on me, friends, who I follow, and family members... I dont know what to do, and the software workers of these companies scare the tt out of me... they base it on a psychopath whom they're abided to do it for... the sh*st, Anwar Mohammed of alameda, or Oakland... reason those are creepy, and latently demented... they're criminally affiliated. -Ramon jr. R. IV.
2 votes -
Give the option for not interested on recommended channels of the following page When viewing the following page you will see a recommend channels row. Unlick the main page you cannot select not interested from here. The same recommendations are not present on the main page so you end up with stuff you would rather not see
2 votes -
Add low to high on followed channels list Add an option where instead of sorting followed channels from High to Low, It'll show Low to High
2 votes -
Being able to remove video from "continue watching" I use the video space much more than live, and my default page is "continue watching". I simply want to be able to remove videos from the ones shown that I no longer want to watch.
2 votes
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