I noticed that the view streak is credited at the same time as the channel points are awarded. I had a streak of 181 views, but I realized that no channel points were being credited. I stayed on the stream for an hour, then tried refreshing the page and even joining the stream from the mobile app, but nothing helped.
On the next stream, I saw that my view streak had been reset. I contacted support, but they were not able to help me. They only asked me to leave feedback. “Your opinion is very important to us” feels more like mockery than real support.
I think I will cancel my Twitch and Amazon subscriptions until the way you treat customers changes.
I noticed that the view streak is credited at the same time as the channel points are awarded. I had a streak of 181 views, but I realized that no channel points were being credited. I stayed on the stream for an hour, then tried refreshing the page and even joining the stream from the mobile app, but nothing helped.
On the next stream, I saw that my view streak had been reset. I contacted support, but they were not able to help me. They only asked me to leave feedback. “Your opinion is very important to us” feels more like mockery than real support.
I think I will cancel my Twitch and Amazon subscriptions until the way you treat customers changes.