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  1. Stop banning innocent users who barely use their account for "botting or automated account"

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    11 comments  ·  Safety » Enforcement Types  ·  Admin →
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    Nitepinkeve22 commented  · 

    well, back in june 3 2024. i was about to watch a stream, i open up my twitch app on my phone and, my account got banned/suspended, i checked my email and yep... the reason is: the infamous Botted or Automated Account. note that i never got warning of suspension nor a outright suspension, i clipped a lot of stuff and named majority of the clips, and i even got some badges. i sent an appeal and thankfully, twitch unbanned my account recently(as i writing this on june 12 2024). the appeal email mention something interesting: "Upon further review, it appears that this suspension was the result of your account displaying activity associated with compromised accounts. This compromise may have been caused by activities that took place away from our website and typically occur through a variety of methods.". anyway, it frustrating that my account got banned randomly. all i say is: twitch need to overhaul their enforcement system so there less innocents account getting banned, and to double check everything about this account before pulling the ban hammer trigger.

    Nitepinkeve22 supported this idea  ·