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  1. Better contact support options instead of sending the same unhelpful email over and over again

    68 votes

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    2 comments  ·  Customer Experience » Email Support  ·  Admin →
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    lotusbonus supported this idea  · 

  2. Emails are not being read

    21 votes

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    4 comments  ·  Customer Experience » Email Support  ·  Admin →
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  3. Train better support staff

    5 votes

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    1 comment  ·  Customer Experience » Email Support  ·  Admin →
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    lotusbonus supported this idea  · 
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    lotusbonus commented  · 

    Not spamming copy paste replies, reading and replying with replies that align with the ticket and actually putting an effort forward to help people. I haven't been able to sign into my twitch account for 3 months now as a streamer and it is unbelievable how lazy they have been about everything even after I flew from Ohio to California to prove who I am.