I ran into this issue today when trying to report a General Issue on the website. The Category and Sub Category was fit for the issue I was trying to bring forward, but the Direct Category included no options that fit my issue, so I had to go into a completely different section that barely fit into what my issue actually was, in order to even bring forward this issue. I feel that giving users a better way to bring forward bugs and issues can be very beneficial for improving the site, as the current methods only really mention bug reports for the Twitch Studio Beta Application, and not the actual site. (https://help.twitch.tv/s/article/twitch-studio-faq#bug)
I ran into this issue today when trying to report a General Issue on the website. The Category and Sub Category was fit for the issue I was trying to bring forward, but the Direct Category included no options that fit my issue, so I had to go into a completely different section that barely fit into what my issue actually was, in order to even bring forward this issue. I feel that giving users a better way to bring forward bugs and issues can be very beneficial for improving the site, as the current methods only really mention bug reports for the Twitch Studio Beta Application, and not the actual site. (https://help.twitch.tv/s/article/twitch-studio-faq#bug)