Settings and activity
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8 votes
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5 votes
Catherine Hsiao
commented
Hi Marstead,
Took a look and you have a single video in each of your collections. Could you tell me why?
Catherine
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11 votesCatherine Hsiao
commented
Hi anon,
Which stats are you referring to? Your unpublished videos that were never published should not have stats associated with.
Catherine
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26 votes
Thanks for the feedback! We are constantly working to improve this and you should see these improvements going forward
Catherine Hsiao
commented
Hi Craig, and others on this thread, can you please point me to your problematic VODs (URL)?
Catherine
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19 votesCatherine Hsiao
commented
Hi Jason,
What browser and version are you using?
What type of file are you uploading, and is it the same as your previous 6?
Did you try different files?
Can you link me to your VODs/channel? -
7 votesCatherine Hsiao
commented
Hi 6Let,
What browser and version are you using?
What type of file are you uploading, and is it the same as your previous 4?
Did you try different files?
Can you link me to your VOD?
Hi,
Do your videos conform to the following standards?
When uploading a video, the following formats are accepted:
.MP4, .MOV, .AVI and .FLV
AAC audio and MP3
h264 codec
Up to 10Mbps bitrate
Up to 1080p/60FPS
Your video file cannot be larger than 20GB.