Catherine Hsiao

← Community Feedback for Twitch

My feedback

  1. upload issues.

    8 votes
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    5 comments  ·  Video Features » Uploads  ·  Flag idea as inappropriate…  ·  Admin →
    Catherine Hsiao commented  · 

    Hi,

    Do your videos conform to the following standards?

    When uploading a video, the following formats are accepted:
    .MP4, .MOV, .AVI and .FLV
    AAC audio and MP3
    h264 codec
    Up to 10Mbps bitrate
    Up to 1080p/60FPS
    Your video file cannot be larger than 20GB.

  2. Collections Bug -- Can't add more than 100 Collections, no error message

    4 votes
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    7 comments  ·  Video Features » Uploads  ·  Flag idea as inappropriate…  ·  Admin →
    Catherine Hsiao commented  · 

    Hi Marstead,

    Took a look and you have a single video in each of your collections. Could you tell me why?

    Catherine

  3. Delete stats for removed videos

    11 votes
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    2 comments  ·  Video Features » Uploads  ·  Flag idea as inappropriate…  ·  Admin →
    Catherine Hsiao commented  · 

    Hi anon,

    Which stats are you referring to? Your unpublished videos that were never published should not have stats associated with.

    Catherine

  4. Improve playback image quality

    26 votes
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    5 comments  ·  Video Performance » Playback Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Planned  ·  Catherine Hsiao responded

    Thanks for the feedback! We are constantly working to improve this and you should see these improvements going forward

    Catherine Hsiao commented  · 

    Hi Craig, and others on this thread, can you please point me to your problematic VODs (URL)?

    Catherine

  5. Error Uploading Video Bug

    19 votes
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    38 comments  ·  Video Features » Uploads  ·  Flag idea as inappropriate…  ·  Admin →
    Catherine Hsiao commented  · 

    Hi Jason,

    What browser and version are you using?
    What type of file are you uploading, and is it the same as your previous 6?
    Did you try different files?
    Can you link me to your VODs/channel?

  6. Better Video Uploader?

    7 votes
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    2 comments  ·  Video Features » Uploads  ·  Flag idea as inappropriate…  ·  Admin →
    Catherine Hsiao commented  · 

    Hi 6Let,

    What browser and version are you using?
    What type of file are you uploading, and is it the same as your previous 4?
    Did you try different files?
    Can you link me to your VOD?

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