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  1. Issue when Custom HTML/CSS is toggled on

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    5 comments  ·  Creator Dashboard » Alerts  ·  Admin →
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    More Info Needed  ·  Ana responded

    Of course! You put in a lot of effort to write this out. The team would like some clarification regarding the following:

    "When Custom HTML/CSS is toggled on, even without making any changes, alerts fail to work.
    I’ve tried testing using Preview Alert, Send Test Alert, and also with real alerts."

    When this happens, does the sound play? Does anything show on the screen? Does it change when the screen is sized differently? Additionally, do you recall what the time frame was when you tried to do make these changes? Thank you!
    An error occurred while saving the comment
    psihotronus commented  · 

    Have you found the reason for that issue??