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    mitgang commented  · 

    They send me the latest male in which they promiss solution in the future. Finally, my ex-account seems to have been fixed. I dont know the timing of the recovery. However, I had to have another account of Twitch for taking part in chat and to link my amazon prime account to the new Twitch account. With this new account, I can do send messages in open chat. Now, I am thinking if I reuse ex-account.
    I still want to know why some users had the problem. Thye need to explain it to us.

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    mitgang commented  · 

    I send three mails to a customer service of TwitchTV. However they replied to me mails with no solution. They don't understand what happend to me and don't pay any effort to solve the problem. Like below:

    "Unfortunately, Twitch cannot bypass the chat phone verification requirement. I apologize for this terrible news."

    Then I responded to them "plaese tell me why only a part of users need to verify, but all users. I can accept the new rule, if you apply the rule to all people."

    They buried that question.
    I am an amazon prime member paid for 1year and they verified my fixed phone and adress. The amazon is the parent company of you Twitch. You should see what I am verified for the fact that I subscribed a streamer as an amazon prime member.

    Don't be lazy. Fix it.

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    mitgang commented  · 

    It occured to me too as kkomrade555 and another user said.
    I have not been able to chat in all channels since 27, May.
    I am a modest user of this site and I haven't sent any inappropriate word in chat.
    However, they did something like ban to me.
    I don't have a cell phone. Stop this randam harassment.