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  1. 76 votes

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    JohnnyWayne689 commented  · 

    In my case it was not the choice of a streamer. It was clearly a bug and was resolved later on - luckily. I couldn't type in any chat on twitch. The support was incredibly useless and had no clue about what was going on, even though I explained it clearly. Therefore, I am not suprised people are having issues with their old accounts blocking their phone numbers and the support is not helping.

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    JohnnyWayne689 commented  · 

    I want to leave this here: https://www.reddit.com/r/Twitch/comments/uzv33e/the_verified_chat_issue/

    Seems like its either a bug or Twitch is testing waters on blackmailing peoples phone numbers from them by limiting their options to chat. Considering the responses we all got from the customer support, it seems to be the latter.

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    JohnnyWayne689 commented  · 

    Since a few day ago I am now forced to verfiy my account with a mobile phone number. I can not chat in ANY stream, even if the forced authentication mode on the streamers side is turned off.

    I don't know why they chose to do this to my account but this is absolutly intolerable, baseless and arbitrary. How can Twitch persume to be capable of protecting my personal data, if they can't even protect their core business data and even source code from cyber attacks. I will complain at Amazon directly if this is not resolved immediately.

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  2. 39 votes

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