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  1. 58 votes

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    MachineDaena commented  · 

    Ok - this feature is under-utilised by many creators but those that use it really value it.

    The ability to send an email (in confidence as we don’t see their email addresses anyway) is fundamentally no different to sending someone a DM, chat message or talking to them live on cam (as in, in each instance TOS can be easily broken). So this isn’t an email problem it’s a wider comms problem.

    I give monthly updates and shout out the top 3 bits and sub gifters and I really think it’s a nice reward for those who have been generous (and also encourages more generosity).

    So some feedback to make it more usable and safe:

    - A clearer confirmation of specific things that break TOS prior to sending the email “Note that links to x, y and a are forbidden - do you confirm there are no such links in your email?”
    - Add a link at the bottom of the email for recipients to report the any content that violates TOS (self policing)
    - Ability to format 2-3 panel spaces with images (pre-sized, pre-formatted but user just needs to add the image)
    - Message previewer (so broadcasters can see what the recipient would see prior to confirming send!)
    - Ability for viewers to opt out of emails from creators from the footer of the email, and from their communication settings in Twitch
    - Ability for recipients to quick respond by linking responses to the streamers mailbox / DM box (can only send one reply)
    - Ability for recipients to provide feedback to the streamer in terms of the email content
    - “Rate this communication”
    - 1-5 stars; was this communication useful
    - 1-5 stars; was this communication friendly
    - 1-5 stars; etc etc

    But please bring back the function ASAP!