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Moderation

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561 results found

  1. On a Hungarian language for channel points and predictions some words are restricted and handled as it would be a swear word in English.

    "Vagy" means in Hungarian "or" or "be". I wrote this words in Hungarian:

    "Ha új vagy". Means if you are new.

    But I can not create this reward as I get this error message: "*This is not compliant with our content guidelines."

    Tell me what guidelines is against the Hungarian word "vagy"?

    And there are more words which is moderated!

    Please remove automatic moderation on this tools ASAP! We can not create proper content for our…

    15 votes

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    3 comments  ·  AutoMod  ·  Admin →
  2. Add channel point completion/refunds to the activity feed.

    Occasionally a new or not paying attention mod may complete/complete all/refund/refund all without realising that was the wrong action or the redemption has not been completed.

    This allows the moderator to go back in the queue and let the broadcaster know what was completed by accident etc.

    15 votes

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    1 comment  ·  Mod View  ·  Admin →
  3. While setting up my "permitted terms and phrases" I didn't click "private" when saving and my private information was sitting in the mod action panel with no way (or advice) to fix it. I wish there was a way I could have cleared that one specific action so none of my mods could see the private information I was trying to block.

    15 votes

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    1 comment  ·  Mod View  ·  Admin →
  4. Ability to shadowban users where they are able to type in chat and see their message, but their message is not seen by anyone else but them.

    This will help substantially in reducing cases of ban evading as shadowbanned users usually don’t realize they are banned (if they don’t look into it more, especially in larger channels) and at the same time it will not affect the streamer’s chat

    Can be an ip shadowban across accounts. This would be such a helpful feature in preventing constant toxicity.

    15 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  5. What i'd like to propose is a separate chat window thats designated for moderators. One of the biggest issues when it comes to larger streamers is an endless chat torrent that makes it near impossible to catch mod messages, even with slow mode enabled. By adding in a designated mod chat window, it would enable the broadcaster to freely swap between that and their main chat, and that way communications from their moderators won't get lost within a rapidly moving text wall.

    14 votes

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  6. Currently, users can block whispers from strangers (which most seem to have enabled), where strangers are not "someone you follow, someone you subscribe to, one of your mods, or one of your editors".

    It would be helpful if mods for "someone you follow or someone you subscribe to" were also included in this list but only be applicable if mods utilize the Quick Whisper button within Mod View. Limiting it to only when the Quick Whisper button is used would keep it from being abused outside of the stream.

    This will allow mods to send warnings to users without calling…

    13 votes

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  7. As a frequent user of Twitch chat, I would like to request a new feature that allows moderators to add slow mode to specific users instead of the entire chat. Currently, slow mode affects the entire chat, which can be frustrating for users who want to participate in the conversation at a faster pace.

    The ability to add slow mode to specific users would be helpful in situations where a particular user is spamming the chat or posting inappropriate messages. By being able to add slow mode to individual users, moderators could prevent these users from continuing to disrupt the…

    13 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  8. Shield Mode allows for messages from first-time chatters to be silently dropped.

    A better implementation of this restriction would operate through low-trust-users (where the chatter is marked as restricted in the suspicious users interface), so mods can see the messages that were trying to be sent, and optionally unrestrict good faith first-time chatters.

    With the current implementation, mods don't know who are the blocked first-time chatters or what message content they are trying to send. Via the suspicious users interface, mods could unrestrict first-time chatters that appear in good faith while shield mode is activated.

    13 votes

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  9. Emote spam is a constant annoyance, it would be great for channels to have an option that blocks emotes in chat. There could also be an option where only channel emotes are allowed. A text-only mode or an emote blacklist would be excellent.

    13 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  10. When there are multiple mods on a channel and some of them attempt to timeout the same person via the user profile info box at the same time, what tends to happen is the mods will timeout the user and untimeout them immediately after. When the user is in timeout, the untimeout button appears exactly where the "10s" "1m" "10m" "30m" timeout buttons used to be. It would be very helpful if the untimeout button did not appear where the timeout buttons used to be. Maybe even add a 1-2 second delay on how fast someone can time the same…

    13 votes

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    1 comment  ·  Mod View  ·  Admin →
  11. Just like the timeout/ban in profiles, add a new category called warnings. Warnings can be issued by /warn [user] [reason] or by clicking a chat / profile button and entering a reason. Not everyone wants to timeout a user / ban a user. It would also allow us moderators to keep moderation actions private and not use the Wisper system and allow us to keep track of warnings and who their issued by. The way this would work is the user, would receive a popup with the warning or can receive a message like the announcement command, or a pinned…

    12 votes

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  12. That there is a setting where the moderators have to approve all links that are posted before it is sent. This could also be integrated into the defense mode and only activated when this is activated (as a setting like the rest in the mode).

    12 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  13. Sometimes viewers are accidently banned in a stream due to a mis-click by the streamer or moderator. They are normally quickly unbanned but the viewer will show up in other streams as "banned" to to the banned viewer sharing. If the original streamer who banned them unbans them within say 10 minutes it would be good if the viewer then dropped off the "shared banned" listing.

    12 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  14. So I am a mod for a streamer and we had a situation that there was someone that knew the streamer irl and the streamer preferred for them to not watch their stream. It would be great if there was a feature to restrict them from watching.

    This can also help on restricting known doxxers from doxxing streamers if the streamer knows their accounts.

    12 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  15. If a viewer breaks a rule 3 (or some set amount of) times in chat, Automod should then go ahead and ban the user permanently for the streamer.

    12 votes

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    0 comments  ·  AutoMod  ·  Admin →
  16. Hey!

    I know a lot of streamers (including me) who have a "self sacrifice" channel point redemption and my MODS for some reason always want to redeem it...

    I was wondering if we can get timeout that don't remove MOD status to a MOD but when banned that their MOD status would still be removed.

    I know it is this way to prevent anyone with access to the person's account that is MOD or the MOD themselves posting, breaking rules. I've had MODs break rules and do some pretty awful stuff (Try to ban everyone) but most part IMO if…

    12 votes

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    1 comment  ·  Other  ·  Admin →
  17. I'm dissatisfied with the tools/the power that twitch and streamlabs has given me to report trolls who sexually harass me in my stream. For instance, someone came into my live stream on 6/10/20 (somewhere between 8:40am and 10:00am eastern) and wrote in the chat: "what kind of **** do you like?" The bot immediately flagged the word '*' and asked me to choose allow or deny. So I pressed deny. I can't remember if I hit Ban or not on this person. But by doing that, I can't report the person now because it doesn't show their screen name

    12 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  18. It would be useful to have the ability to use @mods to ping all the mods that are in the chat in the moment you write. That would be useful in two ways:
    1) chatters could send messages like "@mods I have a question: ..." or any other thing to tell / ask the mods. All mods would get a ping so that they definetly will recognise the message and can reply.
    2) Mods could send information to the other mods in chat. Yes it would be readable for the usual chatters as well but in some case that is…

    11 votes

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  19. I think it would be useful if the unban request from the user who was banned to be saved in the Usercard just in case mods want to go back to check the unban request even if it was already accepted/denied. Maybe similarly to how the "ban reason" that gets shown in the Usercard under "Bans"

    11 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  20. It would be fantastic to get some additional controls for the Unban Request system including:
    -Timeouts (x submissions in x time - to override the 1 max by the system)
    -Minimum ban time to submit ban appeal (if we just banned them we should be able to avoid them submitting a request a minute later - they'll use their one unban request up by doing this)
    -Enable/Disable
    -Ability to add notes/instructions for users

    11 votes

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    1 comment  ·  Mod View  ·  Admin →
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