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Moderation

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199 results found

  1. Have an option to permit a message that is flagged by auto mod instead of adding it as a permitted term.
    This is because sometimes a term is relevant to a topic of discussion but can quickly be used in an inappropriate or hateful manner.

    5 votes

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  2. Allow creators to force a timed-out user to watch a short video explaining why they have been timed-out to return the chat/stream.

    It happens sometime that user are misconducting not-necesserly on-purpose, and they may feel a ban or timeout unjustified. Neither creators or moderators have time to explain everytime what is wrong with such misconduct, and it can create a lot of frustration on both side.

    Ban and timeout lack sometime of context, and in the same time, a timed-out user who has intentionally misconduct may just want to continue to harass, so they would have to come back again…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  3. I share ban list with another account, I banned an account prior to the ability of being able to share bans. I recently unbanned that account but it's still reporting it being banned in my shared ban list to other accounts but it's not banned in my account. Any suggestions on how to fix this issue?

    Here's the link showing it's banned
    https://cdn.discordapp.com/attachments/887535900647649310/1037406389594767410/unknown.png

    link showing it's not banned in my channel
    https://cdn.discordapp.com/attachments/887535900647649310/1037403865185779753/unknown.png

    what I see when in a channel I share a ban list with:
    https://cdn.discordapp.com/attachments/887535900647649310/1037403301060296805/unknown.png

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  4. Presently, when timing out a user in chat, whether it be via a chat command, the value picked is the value set, with no way to increment or decrement it without setting the new value yourself. Instead, could moderators and streamers have the option to use + and - in the timeout commands to adjust timeout lengths?

    For example, a moderator times out user123 via chat by doing /timeout user123 600. They later decide to shave two minutes off the timeout, but we are forced to guess what the new number would be. Instead, perhaps we can also have an…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  5. mods should have a bell that they can ring it so the streamer can hear it to read chat if the mods want to tell the streamer something important, like if the streamer is muted or the cam not working.

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  6. I help manage various Twitch streamers ( https://i.imgur.com/b0XlJ4h.png ). The suggestion is necessary as the reason given is vague to the point of not possibly identifiable. The timestamp given ( https://i.imgur.com/17kt1sC.png ) is the start of a 9 hour stream, not a point during it, so the possible examples given;
    - Slur based on ethnicity ( they're both white )
    - Asserting mentally inferiority due to gender ( they're both trans-women )
    - Claiming that another person s a danger to society because of their religion ( possible religious affiliations never came up )

    I, the content creator, and the…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  7. With the mod icons it's far too easy to hit the wrong user as chat scrolls. For deleted messages and timeouts this is a pain, but for bans it pretty much boots the user, so there should be a confirmation prompt.

    Other ban methods aren't as prone to going wrong so don't need a prompt.

    5 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  8. Currently, in the new unban request system, the denial note is shown to the user and cannot be private, add the ability to keep the single note private, or have two note sections.

    Having a "template" for the public note as well would be nice, as I imagine some streamers will include a note for an external unban request form since this system is limited to 1 request at the time of writing this.

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  9. When I open a user's card from the chat, and can see that they've been banned or timed out, each occurrence has a timestamp on it. Make the instance clickable, and have it zoom to that time index in the message log, even if it was month's ago, so I can get context on what they were banned or timed out for.

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  10. Replicate the "Blocked List" commonly used by Twitter. This can be implemented by modifying how the banned button works. Here is a simplified breakdown:

    1. Upgrade banned button to not instantly ban, but bring up a radial list with reason for banning. This would cut down on accidental mod missclick and add more weight to banning. Reasons can be something like "Racist/Homophobic remarks, Threating, or Other with a text box."

    2. Log the number of bans per option with account. After 3x strikes user is added to a list associated with the banned reason and notified via email. Notification is important so…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  11. So my suggestion is to add the ability for accounts to be automatically restricted from chatting based on the email address they used to create the account. I know there's the problem with privacy, personal data etc. The solution is to replace email domains with identifiers unique to every channel, so that emaildomain1 identifier in one channel is different from other channels. If a ban
    evader uses for example maildomain1.com to register multiple accounts, moderators should be able to see a unique identifier based on that maildomain1 and flag all future accounts using that maildomain1 as restricted.

    Also there should…

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  12. Mods need to be able to raid, set stream titles, and unpublish VODs, not Editors.

    These are functions concerning the management of a live stream, and have nothing to do with Video Editing.

    If a streamer even has a Video Editor, they're not watching, or managing the streams, so they have no need to do these things.

    Further, most streamers don't understand why a mod can't raid out, or change titles, or unpublish VODs if something happens and the channel might be at risk in the moment, while streaming.

    And trying to explain why they need to grant "editor" privileges…

    4 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  13. Es wäre hilfreich, im e-Fall auch etwas gegen Follow-Botting unternehmen zu können. Z.b. um alle infrage kommenden "Follower" Gesammelt entfernen zu können Bzw zu melden und nicht jeden einzelnen

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  14. the streamer should be the only one that can accept or deny unban request cause the stream could mod someone that a person that that they dont like and ban and deny the unban request behind the streamer back when they are not paying attention and that could make the streamer look bad and the streamer can complain to u about it so mods shouldnt be able to accept or deny unban request and also it can make the viewer upset as well too cause he be thinking he or she did something wrong please remove that from mods thank…

    4 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  15. Shared-bans feature need more infos !

    Actualy we only have the state that somone is banned from an other stream.
    We have to go ask the mods of the stream in question each time why he was banned to decide if we also ban him or if we remove the chat restriction.

    We can't just ban them because they are banished elsewhere. If we can't note the reason in the moderator comment, they have every chance of being unbanned if they make a deban request because we don't even know the reason. While it may be for very good reasons

    4 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  16. For the first enablement of shield mode by a moderator there should be a brief warning pop up of exactly what it does. There is a bit of a bubble that almost advertises it as press this button and can cause infrequent mods to accidentally enable shield mode. You should also be able to disable shield mode with the same button, not with a switch on the screen that pops up.

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  17. Reporting messages by the community would work on the principle that next to the message or in the user's profile from the streamer's side, there will be a button from reporting the user (anonymously or with the name visible) to moderation of the channel. The streamer's moderators will decide whether to apply the appropriate punishment or possibly report the user's message to twitch

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  18. We need a tool to hide "Follow" commands. cause we've been facing too many follow bot raids. Can you PLEASE help?

    4 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  19. The Shared Ban list warning should apply for all incoming messages, not just the first-time chat.

    Example scenario: A user chats in my stream, doesn't say anything ban-worthy, e.g. "Hello." They say something to get banned by someone who I've shared ban lists with. I want to know that they've been banned but the current implementation will not share that information.

    The current implementation makes it quite easy for a bad actor to evade these warnings. Also, it's unlikely that people will open with something offensive unless they truly are trolling.

    For this feature to truly be valuable, we need…

    4 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  20. When someone is reported for whatever conduct they are reported for Twitch, staff should have a way to see all the accounts chat logs for other streams and handle accordingly. Since Mods have chat logs within streams I would expect something similar that can flag their comments in all streams when banned as their chat logs are still active even when banned and it'll be easier to compile if needed to report to said agencies. I mention this as when I have reported over hundred pedophiles on Twitch trying to groom and exploit kids, you see their comments in a…

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
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