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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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  1. privacy tiers popup or (PTP) could be a feature for the less experienced that gives the user tiers on what they want collected or used by the data they provided to twitch. this will be a popup (like what the name implies) that appears for a user once or twice before dissapearing unless they sign in again (not to be confused with reopening the browser)

    tier 0: off
    in the name.

    tier 1:
    disables third party tracking cookies but will keep targeted ads.

    tier 2:
    disables third party tracking cookies, opts out of targeted ads and clears the targeted ad…

    1 vote

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  2. there needs to be a way to disable 2fa without having a phone number or needing to sign into authy (which requires a phone number as well). i have gone through your automated support since December of last year with no resolution other than "Our policy is typically to not remove Two-Factor Authentication (2FA) under any circumstance, as doing so would defeat the purpose of your account having that extra level of protection.

    When reviewing the information provided for the account we were unable to verify ownership and as a result, we will not be able to remove 2FA from…

    1 vote

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  3. my bio has misspelled words in it along with parts I'm trying to update before I start streaming. I'm trying to refine it you see. since it has under 300 characters it should be good but it keeps bugging out. saying I have more than 300 and refusing to update. can someone please help fix this ********. PS there don't seem to be option to report a problem going on with your own bio other than getting yourself banded might want to address that.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  4. Nobody here is oblivious to the knowledge that tons of people are having difficulty logging into twitch and that twitch's "suggestions" for fixing this issue never work usually leaving a lot of people with an unsatisfying "we've extended all troubleshooting options so we'll be closing this ticket" and still being locked out of their account.

    Well I've gone out of my way to find a potential solution for this problem until Twitch actually decides to fix the login issue and that is to provide an option on the login screen to force a 2FA check which tends to fix the…

    1 vote

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  5. You may create additional Twitch accounts at any time as long as you comply with the Terms of Service and Community Guidelines.
    https://help.twitch.tv/s/article/creating-an-account-with-twitch?language=ja

    Can be created but not used. lol

    Manage and use 5 accounts with different concepts at the same time.
    Do you think it is good? Do you think it is bad?

    〇 mobaimobue
    〇 murabitob777
    〇 murabitoc777
    × murabitox777
    × murabitoy777


    〇 Accounts currently available for both login and use
    × Currently login is not available, password reset is not available, and administrative use is not available.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  6. Currently, if a user is logged in to multiple Amazon accounts (in my case, I am always logged in to amazon.com and amazon.co.jp because I live in Japan), Prime Loot links take me to my amazon.com account and say I am not a Prime member. However, my Prime is with amazon.co.jp and that is what is linked to Twitch. I often can't claim certain loot without logging out of amazon.com and clearing cookies with forces me to re-authenticate on every single website I use. Twitch should know my region and should default to the Amazon account where I have linked…

    1 vote

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  7. This is less for twitch and more for the users looking for a solution.

    I've been having this issue for months and stopped using twitch for a long period of time due to the constant verifications every time i open it up. Always from the same pc, same connection, etc. Never used incognito or cleared my cache as people said.

    I seem to have found a solution that fixed this for me yesterday; I got the idea to remove my chrome extension ad-blocker. It seems to have worked so far so I hope it'll help out at least a few…

    1 vote

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    0 comments  ·  Login  ·  Admin →
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  8. É muita burocracia para se redefinir uma senha, todas as vezes que preciso editar alguma coisa tenho que enviar um reset de senha pq as senhas que normalmente usamos para outros sites vocês dizem ser fracas e não deixa colocar, senha com letras maiúsculas, minúsculas, caracteres especiais e números e mesmo assim pra vocês é fraca. Mudem isso! Sem falar que vocês já mandam um código no e-mail então pra que tanta burocracia na senha.

    1 vote

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  9. One of the charities channel owners I stream for uses StreamerBot, SB from here on. Many of the commands and such are on his PC. He's not able to share the commands and such when he uses SB as SB has the user sign into their Twitch account. It would nice to allow people who stream for charities to use there own password for logging into the channel, but only as a non-admin. So let's say I want to stream for the charity and use SB. I cannot use SB right now as it calls for me to sign into…

    1 vote

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  10. While using Firefox Multi-Account Containers, it is not possible to log on into Twitch.
    The returned error message is always "Your browser is not currently supported.". Logging in on the same Firefox instance (ver. 108.0.1) without using a container for Twitch works. According to the web developer tools, there seems to be a problem with the Integrity service, especially a non-descriptive cloudfront error resulting in a 400 http error code.

    1 vote

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  11. Poder cambiar de mail porque necesito cambiar mi mail para poder entrar a mi cuenta ya que con el mail que está mi cuenta ya no puedo entrar y ya mande msj y nadie ma ayuda

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  12. The password recovery with the email is not working (checked and not the email provider's fault). I tried to solve it with the support but after a handful of emails they just closed the ticket with this: they really want to help, but cannot. I just wanted them to send that recovery mail to the email adress that belongs to that twich account but they "unfortunately cannot help".

    1 vote

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  13. I think that including the stream category directly in the notification, can save us some space. And no more need to specify it when I launch my stream.

    1 vote

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  14. I just received a marketing notification for a free skin for Callisto Protocol, despite having marketing notifications turned off. Please keep marketing notifications OFF, or at least limited to the Prime Loot dropdown.

    1 vote

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  15. The option to verify a twitch account with the amazon account that's linked to it

    1 vote

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  16. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. I have had my phone number for over a year now and I am unable to use to due to the fact that whoever had it before has it registered to THEIR account. When I contact support after having explained that the account the number is currently connected to isn't mine and I don't know the person, they tell me to VERIFY THAT THE ACCOUNT WITH THE NUMBER IS MINE.

    Please. Upgrade your support and make it easier for people to claim THEIR PHONE NUMBERS.

    1 vote

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  18. usually, Many korean sites don't use country phone number.
    So I wrote phone number without country phone number.
    As a result I couldn't find ID.
    I could only see "something went wrong. please try again."
    A few weeks later, I wrote phone number with the country number on the off-chance.
    eventually, I Could found ID.

    So I think when korean find an ID by a phone number on a korean site, it is necessary to add a tip about country phone number.

    1 vote

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    0 comments  ·  Login  ·  Admin →
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    More Info Needed  ·  Ana responded

    Hello there,

    Could you please specify which page did not prompt you to enter the country code/was missing this tip? Thank you.

  19. Many old games do not have round-the-clock LIVE broadcasts. Please enable a Live Category Notification so that, on the rare occurrence that a streamer is broadcasting a category of interest, we can at least have the option to tune in and show support. Many retro streams and streamers are going unnoticed, despite broadcasting categories with large follower bases.

    Many of us are more interested in tuning in to our favorite games, rather than our favorite channels. Please make that easy for us by sending us notifications when our followed categories go LIVE.

    1 vote

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  20. macOS Ventura is officially released to the public and now Safari 16.1 has WebPush support. But while other websites are working with WebPush Twitch notifications are not working. I get the notification button and when I click I do not get the prompt to allow permissions this is only happening on twitch other sites are showing the prompt correctly. I get no notifications when people go live. I have tried clearing cache and checking my setting but it still not working. This is the same WebPush as Firefox and Chrome so resolving this issue should not be a big project.…

    1 vote

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