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  1. Stop requiring a phone number to set up 2FA.

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    195 comments  ·  Account Management » Security and Privacy Settings  ·  Admin →
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    Pengwin83 commented  · 

    I cancelled my subscriptions until this is fixed. I used twitch for years and am verified by email for that time. If Twitch wants to drive customers away, they are one the right track.

    I just got flagged about 10 days ago by twitch, so ALL channels are now "Verified Only". I am locked out from participating in chats until I provide my phone number.
    I got turned down twice by twitch support stating they are "unable to take care of this problem". Who else should fix it? You caused it, you fix it. Else I can only assume that this is caused intentionally. And also that they are not unable, but unwilling to fix it.
    I will not provide any phone number for multiple reasons, e.g. security. There are also other options to enjoy my favorite streamers. And if I am forced to use those options, the joke is on Twitch.

    Pengwin83 supported this idea  ·