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  1. 1,172 votes

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    CraigB63 commented  · 

    I need to stop following this thread.

    The thread about not using phone numbers as a privacy requirement was merged with the unrelated thread about not using phone numbers for (additional) authentication.

    There's a school of thought that phone numbers are secure, that phone numbers are unique over extended time periods, and that every person has secure access to a private number. All of these are demonstrably incorrect but it appears the vendors are intentionally ignoring that. You'd assume this is to avoid spending on alternative implementations.

    Best of luck y'all

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    CraigB63 commented  · 

    The fact that twitch merged their identity grab where they tried to force users to verify with a phone number, with this job, that is about 2FA, shows that whoever is managing it doesn't even understand the problem.

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    CraigB63 commented  · 

    @dirtyjester1 .. yes I saw this and found that I could chat again. People were asking where I'd been. Experiment is over? Nobody from twitch bothered to contact me or explain anything. Perhaps they might comment in this thread and let us know /hint/.

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    CraigB63 commented  · 

    So far it's been what? Six weeks. Does anyone know of any official word on this, or any avenue to get some traction toward resolving this? I may have to get a life out in the real world.
    Also, Support is totally ghosting me, is that happening to you/others as well?

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    CraigB63 commented  · 

    update. I'm reading 'bug' in the comments. Twitch support tells me it's an 'experiment'.

    I will mention that enforcing phone verification is one of the main changes HAPPS rolled out just before that platform's sudden demise. Twitch is too big and too well respected to just die like that but HAPPS' failure to listen to its customers on this subject is at minimum a high-profile example that should be acknowledged internally.

    Noted that support no longer respond to requests like "how long is this 'experiment' going to continue.

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    CraigB63 commented  · 

    The twitch experiment setting my entire account to require a phone number to be verified is flawed. Phones are not secure. I lost my Microsoft account because auth was sent to a phone so I don't trust it now. Some streamers set it, most don't. Don't force false security on us .

    CraigB63 supported this idea  ·