Settings and activity
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crryp
commented
Im not sure if the support fixed it for me or just time? But after like 2 days my stats are updated. Got new followers yesterday and those are not yet added to the stats. Even as the different days, so guess just wait and it gets updated a while later like 2 or 3 days!
An error occurred while saving the comment crryp
commented
Allready contacted the support, but im not sure how long its gonna take for them to give me a reaction, hopefully they can fix it. Dont wanna make a new account for an issue i really cant do anything on myself...
An error occurred while saving the comment crryp
commented
The thing for me is all values are on zero, even the followers! Got this account since 2018 or eallier and have zero on followers on the paths? Thats not normal right.
An error occurred while saving the comment crryp
commented
Im having this issue, all my goals are stuck on zero. Got 50 followers yesterday and still its zero. Also the hours, days and average viewers are zero?
Is there any solution to this?crryp
supported this idea
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I had the same problem, for me all stats where zero since i did not stream for like 2 years. It needed a couple of days to get updated, for me its all fine now!
I also contacted the support i will post there reply here.
I guess you guys need to wait a few days and then its all fine!
Hello crryp,
Thank you sharing your experience with your dashboard's Channel Analytics with us.
Many statistics are not updating immediately after the end of a broadcast, and in some cases different sections will update at different times. Data such as follower count and average viewership in particular may be delayed.
Due to this, we recommend waiting up to 24 hours for your dashboard analytics and your achievements to reflect new data, though it usually updates in around 4 hours.
Please keep in mind the Average of 3 viewers requirement accounts for every hour broadcasted in the last 30 days. This means that you need to have at least 3 average viewers over the total amount of hours you have broadcasted over the Last 30 Days period. This requirement does not fully reset, and the time period will be rolling over every day (where the starting date is 30 days from the current date, and the ending date is the current day).
You can learn more about the Channel analytics over here.
https://help.twitch.tv/s/article/channel-analytics?language=en_US
Best regards,
Twitch Support