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    138 comments  ·  Twitch Applications: Desktop » Game Library  ·  Flag idea as inappropriate…  ·  Admin →
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    Jalaud commented  · 

    Solution: Uninstall Twitch, install WoW Matrix.

    I uninstalled Twitch 2 more times and rebooted both times. The second time I used RegEdit to remove all the references to "curse" and "twitch". After a clean install, the Twitch client still refused to accept my WoW folder.

    Solution: I dropped Twitch and installed WoW Matrix. It's a simple standalone 10MB application with no install required. It looks like a simple front end to ftp and doesn't include all the ads, bloated UI and code libraries. It also doesn't try to disguise itself in hidden windows directories like C:\Users\Name\AppData\Roaming\Twitch\Bin.

    I hope this helps.

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    Jalaud commented  · 

    I had the same problem three more times again. The first two times, I fixed it by reinstalling. And the third time, I re-pointed it to the new WoW _retail_ directory and that worked. But this time nothing seems to work. I have it running on a different, dedicated PC with one 100 GB SSD, so it isn't timing out trying to scan multiple drives like the first time I mentioned the problem back in 2017.

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    Jalaud commented  · 

    I had the same problem three more times again. The first two times, I fixed it by reinstalling. And the third time, I re-pointed it to the new WoW _retail_ directory and that worked. But this time nothing seems to work. I have it running on a different, dedicated PC with one 100 GB SSD, so it isn't timing out trying to scan multiple drives like the first time I mentioned the problem back in 2017.

    I tried turning off addon management in settings and turning it back on. No matter what path I use for "Locate Game", it always says "An unexpected error occurred while adding your game". It also adds insult to injury that the top right corner of the twitch app advertises that I am currently playing WoW. Couldn't it locate the WoW folder from that? It also still hangs on "scanning for games" for more than 30 min, displaying:

    Drive: () of
    Folder:
    SubFolder:

    which looks suspicious. Any other ideas? Maybe as a suggestion, they could possibly change whatever code library they're using, because it can't seem to store and retrieve a path from the settings for more than a few months at a time?

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    Jalaud commented  · 

    I saw that the Twitch app showed 4 different instances of World of Warcraft, so I thought maybe this is what was confusing the app. It had WoW Beta, WoW PTR and 2 versions of regular WoW that had the same path. The app really should have cleaned up the list and gotten rid of the Beta entry and the PTR entry since they both were invalid paths and it should have cleaned the duplicate entries as well, without needing my intervention. But despite being bloated as I mentioned above, apparently the coders couldn't find room for a couple simple "if-then" clauses like "If this directory doesn't exist, then remove it from the games library" and "if there are two entries with the same path, then remove one". It's not particularly surprising these days, but perhaps that could have helped. In lieu of the program doing this, maybe there should be a way for users to remove games from the library themselves, but I saw nothing in the UI to do so. I searched the registry and the install directory and didn't find a simple way to remove the games by hand there either.

    Sooo, I decided to uninstall Twitch. That went way too fast to believe it did much of anything. It was uninstalled in less than a second. Reinstalling, I notice the app wanted to install to my user directory, under AppData\Roaming. Where do you guys come up with these extremely unconventional methods?? For 20+ years, windows programs get installed to Program Files... If you're going to be radical enough to put it in the User's directory, why try to hide it in a hidden directory!? Again, not very trust inspiring for security, functionality or privacy.

    Worse, as I expected, the uninstall didn't get rid of all of the settings, as it remembered my username and password and logged me in with a single click. Scary, and again, not at all trust inspiring...

    Jalaud shared this idea  ·