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  1. 862 votes

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    173 comments  ·  Safety » Bots  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year. There are a few steps we’ll have to take to solve this problem in a way that will work for all streamers, but we understand the severity of the issue.

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    KieranxSomer commented  · 

    Yea what Zaytri said - if this has been an issue for THREE TO SIX YEARS now - why is it only NOW being addressed? I was just hateraid/botted - people are like "Why because you're not popular" - they don't care anymore, I had to sit for a half hour with my mods yesterday in the middle of my first 13 hour stream - setting subscriber only mode for a HALF HOUR OR MORE and we set follower only for a 10 minute per user and forgot to turn it off - I have 100+ pages from nightbot since i modded nightbot of the scam/hatred. Sure, the hatred didn't phase me - they managed to utterly miss what my trans pronouns were and in turn trying to insult me managed to ACCIDENTALLY validate me. I had two or more people in chat say they had to duck out for a half hour or more because the ordeal gave them an extreme panic attack. Permaban not just ON the site but prevent this stuff from happening. To think that you're only JUST NOW going "Ok ok ok i'll do better" makes me think you're no better than your parent company. Thank god for places like Commander Root's twitch bot removal tool, because without that i'd have to MANUALLY remove 4-600 bots. The original count didn't filter through because we were battling 100+ during the actual stream and waited for it to finish. LambrightWayne is one of those possibly connected - but nobody's paying attention and because it's not connected to "TWITTER" we can't get twitter involved (despite the fact the bots came after tons of us with different tags over this week). I realize that you guys said somethign this week after several articles, but it took THIS LONG? With the advent of the new tags you left 1000s of streamers vulnerable. Please PLEASE get this under control NOW.

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  2. 2,422 votes

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    136 comments  ·  Chat » Chat  ·  Flag idea as inappropriate…  ·  Admin →
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    KieranxSomer commented  · 

    I want to add something to this - IF THEY DO this they then need to produce the security to prevent people from HACKING or ROLLING In - because we're already running into the consistent hate raids and follow bots from our tags - the pronouns may not make it any easier on us as users. I love the ability to be open about who i am - but i am not liking how easy it is to garner large scale stupidity. It's available in a chrome plugin and FrankerzFace plugin - but again, we need to see more accountability in protection before these things come in place.

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    KieranxSomer commented  · 

    Yea i'm gonna comment if i haven't already, the browser plugin is great - but it's not all encompassing in the sense that if you're not using it on a machine capable of parsing it? Ie: I don't see it when i'm streaming, but i do if i'm watching someone's stream. (Unless i'm in the stream manager window, and if i was doing that my machine would MURDER ME)

    I understand this is more work for twitch, and i know it's a lot of development in some areas - but it would be EXTREMELY awesome if there was even an option in the profile section if we couldn't have chat - we could have it next to our streamer handles on our about page? (Like hard coded, not just we type it out)

    :D

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  3. 5,151 votes

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    597 comments  ·  Chat » Chat  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all – thank you so much for all of your feedback around this change. We understand that this was a feature that many of you used in various situations, including the ability for Moderators to highlight or distinguish messages in Chat, and we agree that is important. We are listening to your ideas and feedback in this area – stay tuned for updates!

    To provide context as to why we’ve made the decision to remove the original functionality of the /me command, we wanted to address the way this feature was being used to perpetrate abuse against members of our community. While we recognize this change is frustrating for some, the safety of our community remains our top priority.

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  4. 10 votes

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    2 comments  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  5. 37 votes

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    1 comment  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  6. 25 votes

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    1 comment  ·  Customer Experience » Twitch Support Twitter  ·  Flag idea as inappropriate…  ·  Admin →

    Opening DMs is something we hope to do in the future, but at this time, it’s not currently possible.

    Please understand, however, that support is not involved with suspensions or safety decisions, so we would not be able to assist with any of those issues.

    Users who are suspended are able to file an appeal to learn more about their suspension and request review. Instructions on how to do so are included in the suspension email.

    KieranxSomer supported this idea  · 
  7. 58 votes

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    7 comments  ·  Customer Experience » Help Portal  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  8. 258 votes

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    11 comments  ·  Emotes » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  9. 320 votes

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    10 comments  ·  Emotes » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  10. 333 votes

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    12 comments  ·  Emotes » Emote Library  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  11. 332 votes

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    16 comments  ·  Emotes » Global Emotes  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  12. 782 votes

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    48 comments  ·  Emotes » Follower Emotes  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  13. 43 votes

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    1 comment  ·  Discover » Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  14. 319 votes

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    10 comments  ·  Chat » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  15. 97 votes

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    1 comment  ·  Extensions » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  16. 272 votes

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    8 comments  ·  Extensions » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  17. 5,780 votes

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    1598 comments  ·  Extensions » CME Extension  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  18. 240 votes

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    4 comments  ·  Channel Points » Rewards  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  19. 244 votes

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    5 comments  ·  Channel Points » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
  20. 305 votes

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    3 comments  ·  Channel Points » Rewards  ·  Flag idea as inappropriate…  ·  Admin →
    KieranxSomer supported this idea  · 
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