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Moderation

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495 results found

  1. What i'd like to propose is a separate chat window thats designated for moderators. One of the biggest issues when it comes to larger streamers is an endless chat torrent that makes it near impossible to catch mod messages, even with slow mode enabled. By adding in a designated mod chat window, it would enable the broadcaster to freely swap between that and their main chat, and that way communications from their moderators won't get lost within a rapidly moving text wall.

    12 votes

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  2. That there is a setting where the moderators have to approve all links that are posted before it is sent. This could also be integrated into the defense mode and only activated when this is activated (as a setting like the rest in the mode).

    12 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  3. As a frequent user of Twitch chat, I would like to request a new feature that allows moderators to add slow mode to specific users instead of the entire chat. Currently, slow mode affects the entire chat, which can be frustrating for users who want to participate in the conversation at a faster pace.

    The ability to add slow mode to specific users would be helpful in situations where a particular user is spamming the chat or posting inappropriate messages. By being able to add slow mode to individual users, moderators could prevent these users from continuing to disrupt the…

    12 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  4. Emote spam is a constant annoyance, it would be great for channels to have an option that blocks emotes in chat. There could also be an option where only channel emotes are allowed. A text-only mode or an emote blacklist would be excellent.

    12 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  5. If a viewer breaks a rule 3 (or some set amount of) times in chat, Automod should then go ahead and ban the user permanently for the streamer.

    12 votes

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    0 comments  ·  AutoMod  ·  Admin →
  6. I'm dissatisfied with the tools/the power that twitch and streamlabs has given me to report trolls who sexually harass me in my stream. For instance, someone came into my live stream on 6/10/20 (somewhere between 8:40am and 10:00am eastern) and wrote in the chat: "what kind of **** do you like?" The bot immediately flagged the word '*' and asked me to choose allow or deny. So I pressed deny. I can't remember if I hit Ban or not on this person. But by doing that, I can't report the person now because it doesn't show their screen name

    12 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  7. Ability to shadowban users where they are able to type in chat and see their message, but their message is not seen by anyone else but them.

    This will help substantially in reducing cases of ban evading as shadowbanned users usually don’t realize they are banned (if they don’t look into it more, especially in larger channels) and at the same time it will not affect the streamer’s chat

    Can be an ip shadowban across accounts. This would be such a helpful feature in preventing constant toxicity.

    12 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  8. I'd like to see the ability to enable unique chat (formerly r9k) automatically when a channel is in Shield Mode.

    11 votes

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    2 comments  ·  Shield Mode  ·  Admin →
  9. Shield Mode allows for messages from first-time chatters to be silently dropped.

    A better implementation of this restriction would operate through low-trust-users (where the chatter is marked as restricted in the suspicious users interface), so mods can see the messages that were trying to be sent, and optionally unrestrict good faith first-time chatters.

    With the current implementation, mods don't know who are the blocked first-time chatters or what message content they are trying to send. Via the suspicious users interface, mods could unrestrict first-time chatters that appear in good faith while shield mode is activated.

    11 votes

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  10. It would be fantastic to get some additional controls for the Unban Request system including:
    -Timeouts (x submissions in x time - to override the 1 max by the system)
    -Minimum ban time to submit ban appeal (if we just banned them we should be able to avoid them submitting a request a minute later - they'll use their one unban request up by doing this)
    -Enable/Disable
    -Ability to add notes/instructions for users

    11 votes

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    1 comment  ·  Mod View  ·  Admin →
  11. Often times if a disagreement has happened between viewer and steamer, the streamer will bring up a users chat history, while a mod or themselves mutes the viewer, giving them no way to respond. I can understand on principal that this may be good towards preventing escalations, but it feels cruel to the user. An indicator showing they have left viewing, can indicate that the streamer is effectively not talking to the person. Duck tape the mouth, but not the legs, so they can see you leave the room. I think targeted harassment would decrease.

    10 votes

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    2 comments  ·  Mod View  ·  Admin →
  12. Have an option to remove timeout/ban history events in the User Profile view in the mod tool. Reason: Sometimes users get accidentally timed out when mods are using the mod buttons on messages and the chat scrolls and they mis-click the incorrect user. When this happens it shows in the timeout/ban history. Some creators use this information when they are thinking of promoting a viewer to VIP or even Mod and they see a timeout/ban and that may deter them. Plus, that user is put onto the channels sharded banned list even though it was an accidently ban.

    10 votes

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    4 comments  ·  Mod Tools  ·  Admin →
  13. So I am a mod for a streamer and we had a situation that there was someone that knew the streamer irl and the streamer preferred for them to not watch their stream. It would be great if there was a feature to restrict them from watching.

    This can also help on restricting known doxxers from doxxing streamers if the streamer knows their accounts.

    10 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  14. I like how you manage to bring this ban evading feature too but even improve it a little bit it would be working better if the reply for the restricted user would not receive a message saying "Your message wasn't posted due to conflicts with the channel's moderation settings." it would flow into chat acting like normal but not give any alerts to that.

    Like lest being honest if you post 10 messages every time you get "Your message wasn't posted due to conflicts with the channel's moderation settings." it is leading to that okay person knowing they are restricted…

    10 votes

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  15. I mod for a stream with 2k+ chatters and we often have several mods in at one time. Unfortunately we've had some issues with the ban icon that shows up next to usernames in the chat. When two mods hit the ban icon at nearly the same time, the first bans, but the second mod who hits the icon - even immediately after - unbans the user on accident. This is a bad design, I feel, because if a mod does not notice the user has been accidentally unbanned, then they are free to return and repeat their behavior. It…

    10 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  16. Change the name of the Shield command to reduce likelihood of collision with the Shoutout command. Mistyping a shoutout shouldn't wipe chat.

    Example: Typing "/sh" followed by "tab" used to autofill the command to "/shoutout". The introduction of the Shield command means this now autofills to "/shield" which is a massively different command, and not one that you want to do by accident.

    9 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  17. Stop holding chat privileges ******* behind verifying a mobile number. There is no reason for this except to sell them to spammers and scammers. Some people don't even have mobile phones and can't verify.

    This is one of the most pathetic things I've ever seen a company do.

    9 votes

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  18. The blocked terms automatically filters uppercase and lowercase together for all entries. It would be great to have a tick box to decide if we want to block terms with a single specific capitalization (teSt) or all possible ones (test, Test, TEst, etc..).

    Example: for blocking specific words using L lowercase as a misused i (TWlTCH=> TWLTCH => TWITCH). This can apply to links with specific capitalization, emotes and more.

    9 votes

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    0 comments  ·  AutoMod  ·  Admin →
  19. Hey!

    I know a lot of streamers (including me) who have a "self sacrifice" channel point redemption and my MODS for some reason always want to redeem it...

    I was wondering if we can get timeout that don't remove MOD status to a MOD but when banned that their MOD status would still be removed.

    I know it is this way to prevent anyone with access to the person's account that is MOD or the MOD themselves posting, breaking rules. I've had MODs break rules and do some pretty awful stuff (Try to ban everyone) but most part IMO if…

    9 votes

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    1 comment  ·  Other  ·  Admin →
  20. You can do this in VODs, why not while live? Many times a user simply made a mistake and didn't realize the full rules. I don't want to remove all context of our conversation because they put a word in a message they didn't realize was banned.

    Also it's confusing for new mods to time-out instead of deleting an offending message.

    9 votes

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    1 comment  ·  Mod Tools  ·  Admin →
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