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Moderation

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Moderation

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421 results found

  1. Currently the AutoMod bot does not allow for timeouts, whitelisting of URLs and more. I would love to drop 3rd party bot moderation tools all together, but the current settings of AutoMod do not provide enough features to make it a viable means for moderation.

    For instance, non-vips cannot post clips if I block hyperlinks as there is no way to whitelist the URL for it.

    Please consider adding more features to AutoMod.

    14 votes

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    2 comments  ·  Automod  ·  Admin →
  2. New channels have MINIMUM REQUIREMENTS to fulfill to gain relevance. Why are there no requirements to become a moderator? they have "POWERS" and FUNCTIONS similar to the OWNER of the channel, and yet there is no filter to make them a moderator.

    I want to bring in a requirement for an account to be able to become a channel moderator.

    • Requirement: minimum time of account creation, for example, for someone to be able to add another account as moderator to his channel, the account has to be at least 3 days old or 7 days old.

    Every day there are…

    13 votes

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    3 comments  ·  Mod View  ·  Admin →
  3. Allow streamers to pre-emptively ban and block new followers if they include certain words in their username.

    This is to avoid follows by bots.

    I have been swarmed by bots containing the word "hoss" and it's proving overwhelming.

    By implementing this feature as an option in the automod, we would be able to apply a Regex filter preventing these bots from following.

    13 votes

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    5 comments  ·  Automod  ·  Admin →
  4. On a Hungarian language for channel points and predictions some words are restricted and handled as it would be a swear word in English.

    "Vagy" means in Hungarian "or" or "be". I wrote this words in Hungarian:

    "Ha új vagy". Means if you are new.

    But I can not create this reward as I get this error message: "*This is not compliant with our content guidelines."

    Tell me what guidelines is against the Hungarian word "vagy"?

    And there are more words which is moderated!

    Please remove automatic moderation on this tools ASAP! We can not create proper content for our…

    13 votes

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    2 comments  ·  Automod  ·  Admin →
  5. As streamers we are held responsible for what is said in our chat. If we are unable to read/understand languages other than our own, that presents a big problem. Limiting users to only our own native languages alienates many of our audience from being able to chat. I would love to see an option to allow streamers to turn on an auto translate for chat to our own native languages.

    I feel this feature would solve many problems with interaction with viewers from other countries. Twitch is after all a world-wide platform.

    13 votes

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  6. When there are multiple mods on a channel and some of them attempt to timeout the same person via the user profile info box at the same time, what tends to happen is the mods will timeout the user and untimeout them immediately after. When the user is in timeout, the untimeout button appears exactly where the "10s" "1m" "10m" "30m" timeout buttons used to be. It would be very helpful if the untimeout button did not appear where the timeout buttons used to be. Maybe even add a 1-2 second delay on how fast someone can time the same…

    13 votes

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    1 comment  ·  Mod View  ·  Admin →
  7. I was shocked to learn today that twitch won't allow the word 'disabled' in twitch titles. As someone who has been told not to call myself disabled and made to feel ashamed about being disabled, this has absolutely disgusted me. If we can use the word disabled in tags, why can't we use it in titles? I was trying to use the word disabled to let my viewers know that my disability was bad that day, which is important to me so that viewers know not to push when my disability is worse/so they understand why my behaviour is the…

    12 votes

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    0 comments  ·  Automod  ·  Admin →
  8. The current value for timeouts is 600 seconds. It would be helpful if this number could be adjusted in moderation setting. When the Timeout button is clicked in chat, the user would be on timeout for the adjusted amount of time. Example: In Moderator Settings, change 600 seconds to ten seconds. When the Timeout button is used on a person in chat, they will be on timeout for ten seconds.

    12 votes

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    4 comments  ·  Mod Tools  ·  Admin →
  9. Would it be possible to create a tool that would allow mods/streamers to obtain KNOWN troublemaking accounts such as the recent string of hate raids and bots and then ban them in bulk as opposed to one at a time?

    I moderate for several streamers and I've been trying my hardest to help support the more nervous ones who have been getting follows from suspicious accounts matching the ones I'm sure most of you are aware of. But going through and manually banning one at a time is extremely time consuming, especially considering there are so many of these accounts.

    12 votes

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    5 comments  ·  Mod Tools  ·  Admin →
  10. Implementing a flagging/warning system would probably be too complicated, so in the meantime I regularly add "Keep an eye on" messages via Mod Comments as a reminder to myself and also to inform other Mods that a user has been flagged because they caught my attention - just not negatively enough to warrant banning them right away.

    It would be nice to have a Log/Record of Mod Comments being added to a User Card because there's no way of knowing unless a Mod specifically communicates that they did so, or you happen to find out by opening the specific User's…

    12 votes

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    1 comment  ·  UserCard  ·  Admin →
  11. If a viewer breaks a rule 3 (or some set amount of) times in chat, Automod should then go ahead and ban the user permanently for the streamer.

    12 votes

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    0 comments  ·  Automod  ·  Admin →
  12. I'm dissatisfied with the tools/the power that twitch and streamlabs has given me to report trolls who sexually harass me in my stream. For instance, someone came into my live stream on 6/10/20 (somewhere between 8:40am and 10:00am eastern) and wrote in the chat: "what kind of **** do you like?" The bot immediately flagged the word '*' and asked me to choose allow or deny. So I pressed deny. I can't remember if I hit Ban or not on this person. But by doing that, I can't report the person now because it doesn't show their screen name

    12 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  13. There should be an option for streamers similar to how follower only mode works, where you can set an amount the account must be following before they can chat, where you can restrict an accounts ability to chat based on how long ago they've made their account. This would significantly cut back on trolling and especially ban evasion.

    12 votes

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  14. Trolls use stream points to highlight their offensive messages. When a moderator bans them, their regular posts are deleted while the highlighted messages remain visible. The highlighted messages should be deleted as well.

    11 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  15. Add the chat identity options to moderator view like they appear in regular chat. It is frustrating if our badges get reset that we have to go back to regular viewer to change them. If they were added to the left of the chat box like they are for normal viewers, it would be perfect.

    11 votes

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    1 comment  ·  Mod View  ·  Admin →
  16. Add channel point completion/refunds to the activity feed.

    Occasionally a new or not paying attention mod may complete/complete all/refund/refund all without realising that was the wrong action or the redemption has not been completed.

    This allows the moderator to go back in the queue and let the broadcaster know what was completed by accident etc.

    11 votes

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    1 comment  ·  Mod View  ·  Admin →
  17. There needs to be consent by a Moderator when assigned by a Channel Owner before that user confirms and accepts their role as Moderator. At a minimum there should be a pop-up / click-through TOS reminding the prospective Moderator that they are agreeing to be a Moderator for that channel -- prior to just being assigned Moderator status by a Channel Owner without agreeing first. The Moderator role comes with all different terms of service as well, which the Moderator should knowingly agree/consent to.

    Please consider this urgent! This is a high security risk!

    11 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  18. It would be fantastic to get some additional controls for the Unban Request system including:
    -Timeouts (x submissions in x time - to override the 1 max by the system)
    -Minimum ban time to submit ban appeal (if we just banned them we should be able to avoid them submitting a request a minute later - they'll use their one unban request up by doing this)
    -Enable/Disable
    -Ability to add notes/instructions for users

    11 votes

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    1 comment  ·  Mod View  ·  Admin →
  19. Ability to shadowban users where they are able to type in chat and see their message, but their message is not seen by anyone else but them.

    This will help substantially in reducing cases of ban evading as shadowbanned users usually don’t realize they are banned (if they don’t look into it more, especially in larger channels) and at the same time it will not affect the streamer’s chat

    Can be an ip shadowban across accounts. This would be such a helpful feature in preventing constant toxicity.

    11 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  20. That there is a setting where the moderators have to approve all links that are posted before it is sent. This could also be integrated into the defense mode and only activated when this is activated (as a setting like the rest in the mode).

    10 votes

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    1 comment  ·  Mod Tools  ·  Admin →
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