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Moderation

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463 results found

  1. The new restrictions on verified chat requires using a personal mobile number only??? You want me to expose my personal mobile number to being hacked or used for your marketing purposes? I have a VOIP number associated with my my email and mobile number for the purpose of keeping things separated that I have used for SEVEN YEARS for security purposes. It is a shame that you don't respect your user's privacy and security. The recent hack of Twitch is proof I don't want you to have my personal mobile number. You need to change the requirement, since I have…

    39 votes

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  2. Allowing Mods and Creators to view if a user has been banned from other channels.
    Also updating the Ban function to require a reason for Ban. Just a check list.

    e.g. if someone comes into my channel that has been banned from another channel i can see that they have been banned for Harassment or Spamming

    Will allow Mods to keep an eye on users bouncing from channel to channel

    39 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  3. Have a section in Twitch where you can see all the streamers who you have moderator role. This would be helpful in the long run since some Twitch users have a moderator role on more than one channel.

    Similar to modlookup, a third party website where Twitch users can see all of the streamers who are they currently moderating. Since Twitch's API changes in February 2023 have made it impossible to keep modlookup operational, it would be nice to have as separate section for users to access and would be convenient for it to link to streamers we currently moderate…

    37 votes

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  4. Twitch removes my name from banned words :(

    37 votes

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    3 comments  ·  AutoMod  ·  Admin →
  5. With the new Shared Listing rolling out, I immediately can see the 30 user limit being way too small for some communities, especially those with active-vigilant mod teams that are interconnected and share user information with one another. If the server is able to support it, raising it to 50 and steadily into 75 would be amazing just so we can have a larger network of mod support- and for the sake of sentiment, we look like we're even more supportive of each other :)

    35 votes

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    4 comments  ·  Mod Tools  ·  Admin →
  6. When you click on a users chat logs, then click off and the user has sent messages later in the stream then the chat logs won't update. Its a big pain when you look at the logs of a user and need to look at them again in an hour or so but the logs haven't updated and you need to refresh your chat window.

    32 votes

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    6 comments  ·  Mod View  ·  Admin →
  7. Having the ability to easily and quickly permit links from users would be a great help. Most of us use bots like Nightbot, Moobot, Streamlabs/Elemets to deal with links in chat we don't want and auto block them but with BTTV we were able to click on a user name and clikc !permit for that user.

    My idea is that either add that feature to Mod View when we clikc a name or better yet, force Auto Mod to grab the links first and then allow mods to permit it if we so desire. This then give the user who…

    32 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  8. It is a common occurrence for moderators to judge transgressions differently from each other, or from the broadcaster, and apply different timeout lengths. I feel moderators could benefit from having the timeout duration for the specified user not overridden by subsequent timeouts, but rather have a notice given to the mods specifying the remaining timeout for that person.

    32 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  9. When a user is flagged as a possible ban evader in the mod tools, can we have it show the linked accounts that set off the alert for possible ban evasion?

    31 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  10. Prevent Unverified Users without a phone number added to their account from following your channel. This setting should be toggle-able by the streamer in the Dashboard and will prevent follow bots from spamming your stream with follows from unverified, brand new accounts that were generated with scripts.

    30 votes

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  11. I see how the unban request option can be helpful, especially in the situation of accidental bans/misunderstandings, but many bans that are carried out are intentional and for outright hateful behavior, and the unban requests associated with those are usually filled with more hateful speech that mods and streamers shouldn't be exposed to.
    It would be very helpful to have an option when banning to say "this was intentional and we don't need any further contact with this user"

    29 votes

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    4 comments  ·  Mod View  ·  Admin →

    Thanks for the request. This was actually our first idea too, but it’s been difficult to think of a way to do it without making the Ban flow too complicated, especially for Mods who are currently using the Mod Action buttons next to messages to Ban.

  12. It would be very useful if mod logs showed timeout and banned messages under the 'bans' and 'timeouts' tabs so mods don't have to scroll forever though their messages trying to find why a user had a past ban or timeout. Since mods can't put a reason why someone is banned or timed out for every user they moderate. Especially in a high traffic stream.

    28 votes

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    3 comments  ·  UserCard  ·  Admin →
  13. When we use tags on Twitch, it can and has alerted trolls to the streamer. This does not make the streamer themselves feel safeguarded. Now while it is known that this is not the easiest. It might be an idea to try this out:

    For each tag, create a moderation kit/folder which contains grouped banned words that can be automatically added to the streamers automod ruleset list. What this will do is auto filter and timeout trolls that come into the streamers channel.

    An example would be:
    Black Tag - This folder would contain common racial slurs along with different…

    27 votes

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    0 comments  ·  AutoMod  ·  Admin →
  14. I sometimes accidentally delete the wrong message through the mod icon when the chat scrolls up one message right before I click. I think stopping the chat for a mod when he hovers a mod icon for a specific message would improve the modding experience.

    27 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  15. There is a glaring loophole in chat history logging that has been present for years since the chat logging system started. It involves changing your name via Twitch's name change feature. Once someone has changed their name, you can no longer reliably pull up their entire chat history. It is effectively halted for the old name, and wiped for the new name so long as you do not have their original name.

    I'll try to explain this as simple as I can.

    Let's say I have actual years of chat logs under the name "desertp" on "examplechannel"
    https://www.twitch.tv/popout/examplechannel/viewercard/desertp?popout=
    All of…

    26 votes

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    3 comments  ·  UserCard  ·  Admin →
  16. There is a checkbox in "Channel & Videos" tab of your channel settings, called "Opt out of globally banned words filter".

    I had it enabled since I started streaming a month ago. And today I discovered, that it does not work - some words, like "tranny" for example, are still replaces with asterisks to everyone else in chat. I was disappointed.

    I despise any form of censorship. When I come to other streams and I see their chat rules "Be nice, no spam..." - I respect the rules. Its their choice. Why can't Twitch respect my own choice to treat…

    26 votes

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    1 comment  ·  AutoMod  ·  Admin →
  17. Hello, thank you for implementing the recent phone verification feature. That has been really helpful, along with all the other safety features you have. I am a small streamer who is dealing with a harasser/doxxer who regularly makes new usernames and comes into my chat to drop my real name and address. The phone verification has prevented him from doing that in chat, but now he comes in and whispers my dox to everyone on my viewer list. The following would be very helpful in preventing him from doing this in the future without disrupting my growth as a streamer:

    24 votes

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  18. I really like the new monitor and restrict tools introduced today for ban evasion detection! I did some testing of using monitor and restrict for general moderation, and there are three improvements that would dramatically improve their usability and impacts:

    • Please add the ability to add a reason for monitoring a user's messages, the same way that /timeout and /ban have a [reason] field. This will let other mods know what kind of monitoring they should be doing. An example for how I would like to use this is: a user who is toeing the lines of rules in the…

    23 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  19. An option to mass-flag when messages of the similar nature hit the chat.

    Options needed: Check for "similar messages" and flag after x messages

    This will be helpful for unwelcomed raids.
    Yes, this will also hit "friendly raids" as well but it gives the power to the caster to remove hatful/unwanted messages from the stream before it even hits it.

    23 votes

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    0 comments  ·  AutoMod  ·  Admin →
  20. Hey Twitch Community,

    I've got a simple suggestion that could make life easier for all of us, especially mods. Right now, when someone shares a link in a mod comment, it's just plain text. We have to copy and paste it to access it, which can be a bit of a hassle, especially when it's for something like checking out a screenshot.

    So, how about we make those links clickable in user cards? It's a quick and easy fix that would save us all time and make things smoother. Whether it's for reviewing evidence, sharing resources, or anything else, clickable…

    22 votes

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