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Moderation

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577 results found

  1. I got banned for either saying " Jalen has klown legs" or Wooo, go raiders" a full minute after play? There was no explanation or warning, just banned? I dont think klown legs is racist or political?

    2 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  2. I think we should have the option to simply prevent certain users from whispering us; and not have their messages disappear in chats we do not mod for. As a mod, I would prefer to see what troublesome users are saying in other channels and then being able to warn those moderators. However, not being able to see blocked users in other channels makes this impossible.

    2 votes

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  3. Некоторые пользователи получают несколько банов на каналах и, при заполнении формы на разблокировку пишут текст, который невожможно пересмотреть в случае, если пользователю отказали в разблокировке, или же её утвердили. Было бы полезно для модераторов понимать историю данных запросов и тексты. Пример очень простой: запрос на разблокировку "Все все пидоры" - модератор отклоняет. Пользователь пишет письмо о том, что он попросил нормально, а злой модератор отклонил потому. что %выдуманнаяпричинаимя%. В данном случае возникает спорная ситуация, которую невозможно разрешить. Было бы очень хорошо, если бы данная история появилась. Спасибо.

    2 votes

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    0 comments  ·  Other  ·  Admin →
  4. да я ничего не понимаю

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  5. В разделе "Bits и подписки" есть опечатки в слове "версии", вместо него написано "верисии".
    Прикрепить фото нет возможности, поэтому скопирую текст с ошибкой:
    "Когда зритель отправляет сообщение Cheer, в чате появляются анимированные смайлики-самоцветы Bits, эмоции Cheer (анимированные верисии популярных смайликов) или пользовательские эмоции Cheer (доступно для партнеров)."

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
  6. Idk if this is entirely the right category as it involves how the platform monitors traffic and stuff. It's not as if it's a "feature", versus a preventative measure to prohibit people from stream sniping.

    Work with the server management team(s) on the gaming company's end, along with people's ISP to monitor for, and ensure that people cannot fire up someone's stream and intentionally queue up with them, and there be a grey area as to whether or not they're "screen peaking" via the stream.

    Have it disconnect them if it senses they have stream open, and notify them through…

    2 votes

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  7. There is a difference between Mobile-Phone Number, and Tele-Phone Number.
    I have Telephone (from State) but no Mobile!
    Why Twitch can't send me the "Code-Number" to my Telephone?
    Other companies can do this, no problem.
    ... another example would be: why i can't verified via e-mail adress?
    Discord can do this too, why can't do twitch as same?

    (besides, it doesn't do much good anyway.
    I see daily some spambot's in the chat....
    They are allowed to use the chat. Unfortunately not me.)

    ...one year later:
    I hope i will get a free mobilephone as a present to christmas for…

    2 votes

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  8. Recently, I found myself barred from a channel following a comment I made about a competing Streamer. Although my remark had a slightly negative tone, I promptly followed up with an apology.
    Despite this, the exact reason for my ban remains a mystery, leading me to believe that the process of banning may be more subjective than desired.
    Consequently, I am advocating for a more structured and transparent banning system. In the current scenario, the criteria for banning vary significantly from one Streamer to the next, causing confusion among viewers.
    What if we could introduce a table or matrix system,…

    2 votes

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    0 comments  ·  Other  ·  Admin →
  9. A list for moderators to view who the other mods have marked as suspicious user

    2 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  10. It would be great for channel Editors to be shown in the AutoMod queue when users attempt to use blocked terms in a channel. Certain words/phrases can have multiple variations and it's unknown when someone is actually trying to use those. Having this available to Editors+ would be helpful for catching bad actors before something gets posted in chat, without bothering all mods who may not all be privy to that information or know how to deal with it (such as attempts at doxxing). Mod Cards should also have a separate section for blocked terms/automodded words so that all of…

    2 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  11. Currently, when you enable the "Show mod icons" in a chat where you have that permission, the icons for ban/timeout/delete message take up a lot of space in chat and it's quite easy to misclick an icon on a wrong message if chat is moving in a fast pace. For those reasons, I generally have this option disabled in chats that I moderate.

    I like the way how the "pin this message" and "reply to message" icons work, whereas they only show when you hover over a specific message in chat. Could we make all mod icons work like that…

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  12. When i view a user's chat messages on the User Card, I would like to be able to click the message (or, just the timestamp) and deep-link to the VOD at approximately (maybe 30 seconds prior?) to the message being posted. This can help give needed context to a chat message, which sometimes can be interpreted incorrectly without the larger context.

    As it is now, I'd have to do the math to figure out the local-time timestamp to the VOD by figuring out the start time of the stream and then seek to the offset of that start time of…

    2 votes

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    0 comments  ·  UserCard  ·  Admin →
  13. I've created a Channel about dogs. When I create a clip, in the title I try to put something which has the word 'dog' (perro in Spanish), and it says there's an insult in the title. I've changed moderation level to 2 and also added the words 'perro' and 'perros' to the admitted words, but still it doesn't work.
    Could you please fix it?
    Thank you!

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  14. Currently, Automod doesn't censor VIPs or Moderators, and while normally it shouldn't have to, the thing is accidents do happen. As a Family Friendly streamer, it's important to me that my viewers aren't exposed to any foul language. Unfortunately, some of my VIPs and even Mods forget to think before they speak and a bad word suddenly manages to slip out... When these thankfully rare situations arise, I rely on automod to catch it as my last line of defense, but sadly that hasn't been the case. Just like with allowing or blocking links for VIPs and Moderators, I'd greatly…

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  15. As someone who has to manually keep track of when the next hypetrain is available by writing the time once a train is completed. It would be nice to have a mod notification alerting mods that a hypetrain is ready. There are times where I forget to write down time and have to do my best to figure out when the next is ready. Having a notification would solve that issue and allow me to focus more on chat.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  16. Add simple sorting options for redemption queue in moderator and streamer view. Particularly the ability to sort the redemption list by most recent.
    Highly active redemptions can quickly stack up many pages in the history, and clicking through sets of 50 for something in the multiple hundreds or even thousands is both slow and causes browser lag. A simple drop down and "sort by most recent" would solve these problems and increase convenience.

    One streamer I moderate for is chronically anxious about rejecting or completing the history, and has hundreds of thousands of entries in the queues going back years.…

    2 votes

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    1 comment  ·  Mod View  ·  Admin →
  17. Stream delay for viewer categories

    To combat stream snipers, allow streamers to customize a stream delay for each group of viewers. Similar to the "Followers-only mode" settings in Moderation, but for the stream itself.
    e.g. Subscribers: no delay, Followers: 30s-1min delay, Non-followers/Guests: 3min delay.

    2 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  18. The new feature that allows people to tag creators in the channel title does not currently work in Mod View. Having that not visible in the title in Mod View makes the feature feel like it's not working and if a mod happened to want to look more into the creators that are being tagged, they would have to manually search for that creator or find them in the viewer list (which, there is no guarantee that someone being featured on the stream would be in the viewer list) which defeats the purpose of having the feature in the first…

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  19. It seems that there are no banned words in the ban appeals so banned users are saying some very nasty things to streamers using the ban appeals to get around banned words in the chat. The streamer I mod for being a female is getting some really disgusting and disturbing things said to her in the ban appeals because of this.

    2 votes

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    0 comments  ·  Other  ·  Admin →
  20. I tried to get phone verification but never received SMS or call with the code. My phone number has +57 prefix. Three weeks trying without success. I’m not able to chat with some streamers because of this issue.

    2 votes

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