Do not require a phone number to be a verified account
Do not require phone numbers to be a verified account.
I just tried to chat and because I do not trust twitch with my phone number, especially after they got all their data leaked, I couldn't.
I will not be giving it to you, this will quickly create a have and have not situation where people will be unable to join in with chats and thus leave your platform if they either do not have a phone or do not wish their phone number to be sold, given away, profited from or leaked.
Do Better Twitch!
I think one aspect of requiring a mobile phone number in order to verify that isn't being highlighted is that, while the intent may be security, it's essentially a form of financial gatekeeping. If viewers are forced into purchasing a mobile plan, they will have less of a disposable monthly income to support their favorite Streamers as a result. Inevitably, this policy will lead to lowered viewership across the platform and lower sub counts.
Absolutely! Not everyone has a mobile, and not everyone that does want to link it. Account age would me much better imo.
Also, no one told me that I can only use my phone number once. I used it on an old Twitch account then disabled that account. Now, I can't access the said account and I can't use my phone number.. Been asking for help, but only bots are responding to me..
Here's an Idea. Stop forcing Mobile Phone Verification. Not everyone has a mobile phone. Not everyone wants to have a mobile phone. To force account verification through mobile phones is discriminatory. It is also a form of predatory marketing. (Cornering people get cell phone plans because you get a share of the money from verification.) There are many ways to verify accounts such as the Authy App. I am not going to go spend a few hundred dollars on a phone and a contract just so I can prove to you people that I am indeed the person using the account. Stop being greedy. Get better at managing your site.
SMS is a very poor method of second factor authentication on top of the privacy concern.
Right now, it is basically impossible to verify your accounts in these 'restricted' chats without getting a phone number. Sure, it prevents trolls from messing with the chat, but it also locks millions of other users out of the experience. If they don't have a phone number to verify with, how are they supposed to verify their account? What if they aren't allowed to use their family's phone number? What if there phone number does not work with verification? You see? There are a lot of problems that come from having this forced phone verification in certain chats. Some users are unable to verify, so they will not be able to engage with the streamers, which is the WHOLE POINT of having a chat on a streaming platform. I say that you make it easier for people to verify their accounts by either allowing use of VoIP or landlines, or providing some sort of support to the people who are unable to verify their accounts, because there are a lot of people (including me) that know how annoying this crap is, and this would save them tons of hassle and allow them to start engaging with the streamer. If they do start to break the rules, THEN you should force no VoIP or landline to keep the troll from coming back. I feel this would be a much better implementation and would save viewers tons of hassle if they find these types of chats.
Considering that their data just leaked, yeah, trusting them with my phone number does not feel very apt.