"/modchat"
as a mod it would be helpful if i could talk to all the other mods without having to whisper them each individually once by one.....all we would have to do is type "/modchat <message>" and it would show up in chat like the ban, timeout, purge messages do. All mods can communicate without the rest of chat seeing it. Also, they can be pinned for important channel stuff like in discord, so any mod coming into chat can see what's new or changed with regards to the stream rules and such
We would definitely like to give Mods a way to communicate with each other more easily, and are starting to explore implementation options.
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ValoraPlays commented
I am a big fan of the Tools not Rules mentality. Offer a tool and let people decide how to use them.
If they ever did release something like that and a streamer lets their mods abuse the modchat feature - that is completely up to them. They are the ones having to pay the cost of how they run their channel. Not to mention that "Misuse" is subjective. What would be misuse in one channel may be highly encouraged in another. If a mod is misusing ANY feature - it is down to the streamer to correct them. Period. If the streamer does not correct them, that is what kind of community vibe they are choosing to cultivate. And that is okay. Not every channel is for every viewer.
How often a channel would need to use that feature really depends on the size, what is happening, and the type of community that they have. Limiting an otherwise very useful tool to people who would use it appropriately seems unnecessary.
I think there is a case to be made to have 2 mod chat options
One chat box inside of Mod view that lets them communicate just between themselves - hey I am stepping away for a few min.... watch so and so, etc - and then also have options to bring attention to the streamer. I am not a huge fan of an all in one solution. Being a streamer and a mod in channels that are various sizes has given me perspective on both sides of this issue. Many of the things I have wanted to say to other mods is not be something that I want to clog a streamers chat with, and as a streamer with Ron Burgundy syndrome I don't want to accidentally read out comments not meant for me. Because I stream I have multiple monitors, so having discord up at the same time as mod view is not an issue for me - but I work with mods that have one monitor and it is a frustration for them to keep switching back and forth for communicating.Just give an optional window in ModView for modchat. Give a /slash command in chat for mod/streamer private message. Simple. All bases covered.
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taburz_blism commented
@dqrkcarnage i'm aware of that but i think you're missing the point. it can already be intimidating enough already as it is for some viewers when being in a stream's chat and having themself surrounded by mods even if they're doing nothing wrong. Adding this feature (especially in an unlimited non-cooldown based way) will only add to that anxiety.
Moderating this mod chat feature might have been a silly suggestion i put my hands up and take responsibility for mentioning, but something needs to be thought of to stop mods from using it when they don't need, or more to the point, for mods not using it for it's intended purpose.
Got any idea's you might like to propose?
The point of the implementation of a cooldown is so that its used sparingly, or only when needed (helps avoid misuse).
Imagine a streamer talking to what looks like an empty room, and the little few chatters not having their messages read because mods are being greedy and having a private convo in chat with the streamer? Seems like they're being excluded or ignored. i like the overall idea with the tool, but not how it can shoot some streamers in the foot.
i suggest each mod having up to 2 mod chat messages to use every 10 mins, and an emergency bonus extra 1 every hour of stream time. aka LIMIT the number of mod chat messages, so that they're less likely to be wasted on non mod-based things.
Also regarding the latter part of your response, why should mods make fun of other users? if they feel the need to make fun of others then maybe they should'nt even be mod lol. Just because people can talk trash about others in secret, does'nt mean they should. People misusing mod chat for the purpose of gossip or drama or whatever is not something i can imagine twitch considering being a deciding factor if ever implementing a mod chat feature.
Keep stuff simple. Mods flooding modchat as their invisible chatbox is'nt simple and draws attention away from other chatters. The purpose of mod chat is for emergency stuff that requires the streamers direct attention, or for things that CANNOT be seen typed in the chat by regular viewers.
a good thing about this thread is seeing the ways how a modchat feature could be misused, before even being made into a feature.
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[Deleted User] commented
@taburz_blismod chat should be SIMPLE. All it should do is send a message that only MODERATORS + streamer can see. It should just be a message that is seen in the twitch chat but only by moderators or an area on the Twitch mod tool with custom implementation for mobile. Something that doesnt pop up in chat overlays etc
Implenting cooldowns is pointless same with the whole idea of having someone moderate the feature. So what if the mods use it to say "trivial" things, non moderator stuff to each other or potentially make fun of a user in it. Its upto the streamer themselves to decide how such feature is to be used and the streamer to moderate their mods. Cooldown is also unrealistic and unhelpful too tbh.Sure mods might be using it to make fun of users but then it'd be in the mod logs and the streamer would see it compared to whispers which they cant.
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Soulivan71 commented
2016 -> 2020 answer twitch staff we get this in 2030 ?
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taburz_blism commented
This would be a very useful feature, i say this out of years of experience formally being a moderator for many streams in the past as well as only recently i was told from a few people who i know do moderating was all watching a specific stream, and the streamer had unintentionally done or said something that sounded ToS without knowing, and the mods could not say it in chat without others seeing and jumping on it and using it to report the stream maliciously in hopes of getting the streamer banned. Its something only the mods noticed and could not really say out loud in chat at the time. They all whispered the streamer, but he/she was streaming in such a way where their hands was pre-occupied (because something unexpected suddenly happened in their environment) and was impossible to check whispers but could still see chat.
in this exact scenerio, where a streamer is unable to check whispers but needs attention drawn to something, this feature you have suggested would be perfect!
although with that being said, i could also see how some moderators could abuse this feature and use it to gang-up on/bully other users. Maybe there should be a limit on how many of these "invisible mod notes" can be posted in chat? i'd say 1 every 5 minutes, or maybe 2 every 10 or 20 mins?
i have a small feeling that it could be abused just to pass trivial things and making fun of other users secretly. Perhaps something should be done to prevent abuse of this feature if it ever became a thing.
Have someone moderate mod notes? mod note chat log gets automaticly sent to twitch at the end of the stream to check for abuse? idk.
you have a really good idea here, but i feel it needs a bit more working on, on how to avoid it being misused.
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lauren_s02 commented
Twitch should have a section in mod view that is a chat section but only for mods. So normal chat wouldn’t see those messages but mods can put messages in there to discuss what to do about people who come in who are toxic/offensive if they are unsure.
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HamitCanKilic commented
This feature needs to be!
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CaptainPeanut commented
This idea was posted in 2016? and then the manager didnt respond until 2020? Am I seeing that right? ...and its 2022 and we still dont have this super obvious, feature? This is needed very badly. Just make it in chat and highlight a different color or something. But just ran into the issue and ended up here trying to figure out if there was a way.
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ShortNoah commented
As someone who moderates in really large event channels, I believe there should be a way for a mod to send a message in chat that can only be seen by other mods and the broadcaster. For example, if a mod needs to contact another mod (urgently), they can send the message in chat using "/modsend <message>" (just an example)
This is useful, just in case mods need to talk about a user without using Discord. It also allows 3 mods to converse without using whispers (only supports 2 people max)
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lysergic420 commented
A chat window in mod view that only the mods and streamer can see. That way the mods can all communicate together on what do to with situations in chat. This would help out the stream I moderate in a ton!
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FudgelPhoenix commented
Have a separate chat only visible in mod view so moderators can discuss if actions need to be taken.
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twitch.tv/MonicaElleRose commented
bring back sub chat, but change it to mod only..
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twitch.tv/MonicaElleRose commented
twitch should do this, we use to have sub only chat, bring it back change perms from subs to mod only and it would be great.
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scarfee commented
@SirKatelyn on Twitter has proposed this amazing idea to create a Mod Chat segment in the Mod View for easier moderator communication on mod actions or problematic users in chat, etc
Right now, most mod teams and broadcasters use Discord for this. It would make matters much easier to have a dedicated built in mod chat just for the modding matters, similar to how Mod Comments have been added to the user cards last year.
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Nocturnz commented
What is funny is that this was technically a thing in the past but it got removed since it wasn't being used as much. It was like stream chat ,sub chat and mod chat.
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brysonchase43 commented
I was thinking, add a whole separate chat for just mods so we can run commands for testing or whatever.
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fettarmqp commented
Chat for only mooderators, and the Streamer, to communicate beside the normal Chat
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SkybleckWasHere commented
So in the mod page there could be a moderator chat to discuss things going on in chat instead of having to use 3d party applications such as discord. It would be way more useful than using 3d party, when I moderate for a twitch channel chat goes super fast and its hard to communicate with other mods.
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DasEnes commented
Chat for Moderators in the Moderator View. As a Widget like predictions, so moderators can communicate without other platforms or the chat for all.
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itsjflrp commented
deeeeaaaaaa